Entourage Database Error After Rebuild

T

thebends9

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Hi all,

I woke up to a corrupt database; I successfully rebuilt it but once I try to open entourage it still informs me that the database is corrupt.

I then use database utility to verify the new "main identity" and it tells me that it is fine.

Does anyone happen to know how I can correct this error and get my entourage to open back up?

Thanks
 
D

Diane Ross

I woke up to a corrupt database; I successfully rebuilt it but once I try to
open entourage it still informs me that the database is corrupt.

I then use database utility to verify the new "main identity" and it tells me
that it is fine.

Does anyone happen to know how I can correct this error and get my entourage
to open back up?

Sometimes this is a corrupt preference that is causing the error, but I
suspect that the rebuild did not fix all your problems. A better test to
verify is to export all items as .rge file.

Under File > Export select the default action to export all items as
Entourage archive (.rge) file. If this exports without an error your data is
good.

You can import that file into a new Identity in Entourage and your should no
longer get the error.

However, if the data fails to export without an error, you have database
corruption. Export each item one at a time. Usually, it's messages. You can
use the MBOX script to identify the folder with corruption.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 

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