Entourage default Time Zone/ Daylight Savings problem

[Rachelleadelle]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: pop

Hi, Last week (the week before daylight savings) my calendar starting acting very strangely. Any new meetings I add to my calendar show as being an hour ahead of what they are supposed to be. It also changed the time on events that were pre-existing and series of events. I've checked the time zone setting on my entourage and my computer and both are set to EST. I've tried manually changing the time zones of the events to EST (although they show up as being EST) and they still show up as being an hour ahead.
The events on the calendar show a yellow "warning" at the top of the event when you open it. It says "event and computer time zones do not match. In calendar views, the event time is adjusted to display correctly." I don't know how to make it think they are the same time zone as they are both already set on the same time zone...
Any ideas?

Thanks

 

[Mickey Stevens]

Make sure that your copy of Office is up to date. Download and install the
latest Office 2004 updates, which are the Office 2004 11.3.5, 11.3.6,
11.3.7, 11.3.8, 11.3.9, and 11.4.0 updates.

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
<http://www.microsoft.com/mac/downloads.aspx#Office2004>

Also verify that your OS is up to date using Apple menu > Software Update.

You should quit and relaunch Entourage so that it gets the new time
information from the system. If that doesn't correct the problem, it could
be caused by incorrect time zone settings. Quit Entourage, and go to System
Preferences. Open Date & Time Preferences, and click the "Time Zone" tab.
Make sure you have a city in your time zone selected. Then, go back and
make sure the date and time are set correctly. If they're not, correct them
and click the "Save" button.

Now, launch Entourage, and go to Entourage > Preferences (Entourage >
General Preferences in Entourage X). Under General Preferences, choose
Calendar. Set the default time zone for new events to the local time zone,
and click OK. New events should now display properly. You might need to
open previously created events, and go to Event > Time Zone > <Your Time
Zone> to change them so that the times display properly.