Entourage deletes email messages from my inbox

[gavin1]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop Email messages seem to disappear from my inbox after about 8-10 days. Is there a setting that can prevent this? Where is it? If not, why is this happening?

 

[Corentin Cras-Méneur]

Email messages seem to disappear from my inbox after about 8-10 days.
Is there a setting that can prevent this? Where is it? If not, why is
this happening?

In Entourage itself or on the server??
If it is on the server, it is in the nature of POP e-mail. You might
want to ask around to see if you can use the same server through IMAP>
Typically this delay can be adjusted in the account setups.

Corentin

 

[gavin1]

>
>
> In Entourage itself or on the server??
> If it is on the server, it is in the nature of POP e-mail. You might
> want to ask around to see if you can use the same server through IMAP>
> Typically this delay can be adjusted in the account setups.
>
> Corentin
>
>

They are disappearing from my MacBook Pro. I also check email from my home computer (which is a PC) where I use Outlook and nothing happens to the same messages there. For some reason, after about 8 or so days, the messages disappear from my MacBook.

 

[Corentin Cras-Méneur]

They are disappearing from my MacBook Pro. I also check email from my
home computer (which is a PC) where I use Outlook and nothing happens
to the same messages there. For some reason, after about 8 or so days,
the messages disappear from my MacBook.

If you are checking POP e-mails from multiple computers, chances are
that one of them is triggering the deletion.
For that, you should really realy use IMAP,


Corentin

 

[gavin1]

>
>
> If you are checking POP e-mails from multiple computers, chances are
> that one of them is triggering the deletion.
> For that, you should really realy use IMAP,
>
>
> Corentin
>

I don't understand what IMAP is. And how can checking email on a second computer delete messages on a computer that is never on the same network?

 

[Corentin Cras-Méneur]

I don't understand what IMAP is. And how can checking email on a second
computer delete messages on a computer that is never on the same
network?

Well the idea with POP is that your e-mail client connects to the
server, downloads all the messages and deletes them (sometimes with a
delay) from the server.
With IMAP, the e-mails are downloaded but remain on the server. The
protocol also allows for the status (read, replied, not read) to be
synched across computers. That's definitively the protocol to use if
you want to access your e-mails from more than one computer.


Corentin

 

[David Marcovitz]

Well the idea with POP is that your e-mail client connects to the
server, downloads all the messages and deletes them (sometimes with a
delay) from the server.
With IMAP, the e-mails are downloaded but remain on the server. The
protocol also allows for the status (read, replied, not read) to be
synched across computers. That's definitively the protocol to use if you
want to access your e-mails from more than one computer.


Corentin

Wat Corentin said and ...

The email server you use has to support the IMAP protocol for you to be
able to use it. If it doesn't, you are stuck with POP.

When I used to use POP in much the same way you do, I would set my
office computer to delete messages from the server and my home computer
to leave messages on the server. That way, if I read a message from
home, I would see it again in the office the next day. But if I read a
message in my office, I would not see it at home. My office computer
contained my working mailbox with all messages I wanted to keep. My home
computer just had whatever I happened to receive at home.

If I had used IMAP, what I saw at each location would be the same,
including if I deleted in one location, it would be deleted in the other.

--David

--
David M. Marcovitz
Author of _Powerful PowerPoint for Educators_
http://www.PowerfulPowerPoint.com/
Microsoft PowerPoint MVP
Associate Professor, Loyola University Maryland

 

[Corentin Cras-Méneur]

Wat Corentin said and ...

The email server you use has to support the IMAP protocol for you to be
able to use it. If it doesn't, you are stuck with POP.

If it doesn't, I'd suggest that it might be time to consider switching
to a different address that supports it.
gMail does (and it's free).

Corentin