Entourage Error #10799 From: address not verified

[joed]

For past week or so entourage was not (sometimes) sending emails.
Unlike other occurances of this error code, I am not sending groups of
email or large messages - small individual messages only. Until
yesterday, they would go out with a 2nd "Send All" instruction.
Starting yesterday, they will not send at all. Have done all the
basics, rebooted, cleared caches, run diagnostics, etc. to no avail.
Check of settings reveals they are the same as they always have been.
Suggestion from other forum to change outgoing port from 25 to 587
makes no difference. Don't understand how or why this would be a
slowly evolving problem. Other forums suggest this problem originates
from ISP, but my calls there (yahoo geocities) provide no
information/solution. Help!

 

[Diane Ross]

For past week or so entourage was not (sometimes) sending emails.
Unlike other occurances of this error code, I am not sending groups of
email or large messages - small individual messages only. Until
yesterday, they would go out with a 2nd "Send All" instruction.
Starting yesterday, they will not send at all. Have done all the
basics, rebooted, cleared caches, run diagnostics, etc. to no avail.
Check of settings reveals they are the same as they always have been.
Suggestion from other forum to change outgoing port from 25 to 587
makes no difference. Don't understand how or why this would be a
slowly evolving problem. Other forums suggest this problem originates
from ISP, but my calls there (yahoo geocities) provide no
information/solution. Help!

Create a new user in Entourage. Send yourself a test message to see if it
works. If it works in the new user then this indicates database corruption
in your old user. Rebuild your database and see if that solves your problem.

How to rebuild database:

<http://www.entourage.mvps.org/database/rebuild.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>