Entourage error 2995 - Explanation: SecurityFailure - personal certificate required

[Mircalla3830]

Version: v.X
Operating System: Mac OS X 10.3 (Panther)
Processor: Power PC
Email Client: pop

I have recently switched my internet provider to AT&T. I spent nearly two hours on the phone with tech support to ensure that my pop and smtp settings were correct. The settings that I am using are as follows:

POP serverop.att.yahoo.com
"Service requires SSL"- only box checked
Password is included in "Receiving mail
info"
POP port is 995

SMTP server: smtp.att.yahoo.com
"Service requires SSL"- box is checked
SMTP port is 465 - box is checked
"Server requires authentication -
box is checked" - "same settings as
receiving mail server" selected.

When I clicked on "Send/Receive All" - I got the following error message:
"Explanation: Security Failure - personal certificate required - error 2995."

I am now waiting for a phone call from a level two technician at AT&T.

Has anyone else had this problem? Please advise.

Thank You

 

[Liutauras Gedvilas]

I'm using Entourage 11.4.0 and thought I'd give it a go in setting up with
my Ameritech account info. It all works so I think I got it right. Here are
the differences from your settings:

Where you have (in the SMTP setup) 'same settings as receiving mail server'
selected, change that to Log on using: (and then fill in the account ID and
password)
Also check to see what the account edit window has under the Security
heading. I had some expired signature certificates in there, but since NONE
was selected, it seemed to work anyway. Good Luck!