Entourage forwarding rules

[Emily]

Let me preface by saying I know nothing about Entourage. However, I have a
user that has her Exchange Inbox and "local" Inbox set up in Entourage.
Randomly, email that comes in to her Exchange Inbox will sit there for a few
seconds and then forward to her local Inbox. Could this be a result of
forwarding rules within the client? And if so where do I find these? There
is no forwarding set up on our Exchange server.

Thank you for any assistance.

 

[Michel Bintener]

Try Tools>Rules and Tools>Mailing List Manager. Any rules that are not meant
to be there can be deactivated and/or deleted. Post back if the problem
persists.

Let me preface by saying I know nothing about Entourage. However, I have a
user that has her Exchange Inbox and "local" Inbox set up in Entourage.
Randomly, email that comes in to her Exchange Inbox will sit there for a few
seconds and then forward to her local Inbox. Could this be a result of
forwarding rules within the client? And if so where do I find these? There
is no forwarding set up on our Exchange server.

Thank you for any assistance.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[Emily]

Thanks for your reply. According to my tech there are no rules in either
place. However, this morning he created and then deleted a rule in hopes
that it may have the desired effect.

 

[Michel Bintener]

Hmm, strange. Let us know how it went!

Thanks for your reply. According to my tech there are no rules in either
place. However, this morning he created and then deleted a rule in hopes
that it may have the desired effect.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

*** Please always reply to the newsgroup. ***