Entourage generates"Recovered files/MerpAD My Day" in trash upon bootunder Snow Leopard

[xrayboy]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: Exchange

Greetings,

I've been using Entourage/Office8 for some time, but after upgrading to Snow Leopard last month I wind up with a new item in my trash after each boot. While it's minor nuisance, I wonder what's going wrong underneath and how to correct.

In the trash can there's a folder "Recovered files" with one file of 0KB size "MerpAD My Day".

This happened immediately after the upgrade of SL and occurs after each boot.

Anyone else? I see a number of people moaning about it on other forums, but no solutions.

Thanks.

 

[William Smith [MVP]]

I've been using Entourage/Office8 for some time, but after upgrading
to Snow Leopard last month I wind up with a new item in my trash
after each boot. While it's minor nuisance, I wonder what's going
wrong underneath and how to correct.

In the trash can there's a folder "Recovered files" with one file of
0KB size "MerpAD My Day".

This happened immediately after the upgrade of SL and occurs after
each boot.

Anyone else? I see a number of people moaning about it on other
forums, but no solutions.

I can't explain what's happening with My Day but if you're not being
adversely affected then I wouldn't worry about it. No application puts
its own files into "Recovered files" and then into the Trash. This is
the Finder or operating system disposing of orphaned information. I see
it right now with another application on my machine. It's a cleanup process.

To understand "why" this is happening, I suggest you ask in the Apple
forums <http://discussions.apple.com>. This isn't a My Day issue.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

In the trash can there's a folder "Recovered files" with one file of 0KB size
"MerpAD My Day".

This happened immediately after the upgrade of SL and occurs after each boot.

I'm not seeing it and I think this is the first time it's been reported
here. Since it's zero in size I wouldn't worry about it.

MERP is the Microsoft Error Report Program. Is My Day crashing?

Did you delete the older Microsoft fonts after upgrading to Snow Leopard?