A
ADR TSP
Hi,
I have several Entourage (Microsoft Office X 10.1.6 on a PowerBook G4)
problems going on at the moment that seem to be based around at least
one corrupt email message.
There appears to be one mail that does not show in my inbox except in
the form of a blank (gray) line across where the line where sender,
subject, date etc would normally appear. If I even drag my cursor over
this gray line I get an error message saying: "Action could not be
completed. Mail error." The same happens if I click on the blank line
as well. Intermittently the same message comes up as soon as I click
"send and receive".
Other intermittent strange occurences are the loss of a option to send
and receive (ie it is no longer bold on my actions bar at the top),
loss of boldness on all (or some) possible actions on the top bar - eg
can't press Reply, Flag, Forward, Delete etc.
At times even the option to Quit Entourage is unbold when I click the
Entourage drop down menu next to File Edit etc.
Like I say these are intermittent, though problems are continually
occuring.
Strangest and most annoying of all is that when I hold the Option key
down and open Entourage in an attempt to rebuild the database so I can
weed out corrupt mails, it has no effect at all and doesn't give me the
option to rebuild. ALL the advice I can find tells me to rebuild using
this method and I haven't found any others...
....so does anyone know any solutions for the above litany of problems?
(needless to say I'm wasting valuable work time trying to find
solutions so if anyone can help please let me know asap!
Thanks for reading this!
ADR TSP
London, UK.
I have several Entourage (Microsoft Office X 10.1.6 on a PowerBook G4)
problems going on at the moment that seem to be based around at least
one corrupt email message.
There appears to be one mail that does not show in my inbox except in
the form of a blank (gray) line across where the line where sender,
subject, date etc would normally appear. If I even drag my cursor over
this gray line I get an error message saying: "Action could not be
completed. Mail error." The same happens if I click on the blank line
as well. Intermittently the same message comes up as soon as I click
"send and receive".
Other intermittent strange occurences are the loss of a option to send
and receive (ie it is no longer bold on my actions bar at the top),
loss of boldness on all (or some) possible actions on the top bar - eg
can't press Reply, Flag, Forward, Delete etc.
At times even the option to Quit Entourage is unbold when I click the
Entourage drop down menu next to File Edit etc.
Like I say these are intermittent, though problems are continually
occuring.
Strangest and most annoying of all is that when I hold the Option key
down and open Entourage in an attempt to rebuild the database so I can
weed out corrupt mails, it has no effect at all and doesn't give me the
option to rebuild. ALL the advice I can find tells me to rebuild using
this method and I haven't found any others...
....so does anyone know any solutions for the above litany of problems?
(needless to say I'm wasting valuable work time trying to find
solutions so if anyone can help please let me know asap!
Thanks for reading this!
ADR TSP
London, UK.