Entourage, New Webservices Edition?

[Russ Tolman]

I downloaded the new Web Services Edition of Entourage.

Installer dated Created February 12, 2010, Modified Feb. 26, 2010.

175.1 mb, EWS-1304-EN.dmg.

Unable to install on Office 12.2.3 or 12.2.4. I get the old error about not
finding the correct version office to update.

Any suggestions?

thanks.

 

[Diane Ross]

Unable to install on Office 12.2.3 or 12.2.4. I get the old error about not
finding the correct version office to update.

Download the 12.2.4 updater. If you already have Entourage EWS installed
it will update Entourage to 13.0.4.

AutoUpdater should get the correct installer.

 

[rmetcalf]

I have the same problem. I tried installing the new 13.0.4 update on a
computer running 12.12.3, got the "a version of the software required to
install this update is not installed" error, updated it to 12.2.4, and got
the same error. Do we have to uninstall Office and update it only to 12.2.1
or something?

 

[Diane Ross]

I have the same problem. I tried installing the new 13.0.4 update on a
computer running 12.12.3, got the "a version of the software required to
install this update is not installed" error, updated it to 12.2.4, and got
the same error. Do we have to uninstall Office and update it only to 12.2.1
or something?

Are you sure you meet the requirements?

Microsoft Exchange Server: Connectivity to Update Rollup 4 for Microsoft
Exchange Server 2007 Service Pack 1 (KB952580) or later version.

Note Update Rollup 4 for Microsoft Exchange Server 2007 Service Pack 1
(KB952580) must be applied to both the Mailbox server and the Client
Access server roles.

Microsoft Office 2008 for Mac 12.2.3 Update:

If you meet the Exchange requirements, I would reinstall.

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>