entourage outbox

T

Tim

I'm using Entourage on my G4 Powerbook (OS tiger) and have set up two
email accounts. My MSN account has it's own folders and my other
account (POP school account) uses the My Computer folders. I don't
have any problems sending or receiving email but email I receive in my
POP account into the inbox of My Computer folders also goes into the
outbox. I can't figure out why this is occuring. If anyone can help
me figure this out I would appreciate it.
 
D

Diane Ross [MVP]

I'm using Entourage on my G4 Powerbook (OS tiger) and have set up two
email accounts. My MSN account has it's own folders and my other
account (POP school account) uses the My Computer folders. I don't
have any problems sending or receiving email but email I receive in my
POP account into the inbox of My Computer folders also goes into the
outbox. I can't figure out why this is occuring. If anyone can help
me figure this out I would appreciate it.

It sounds like you either have a MLM or a Rule that moves mail into the
Outbox.

Open each MLM rule and each personal Rule and check "Move message to
folder" to find the one that has "Outbox" selected.

More on Rules here:

<http://www.entourage.mvps.org/rules/index.html>
 
M

MMH411

Tim,

I'm wondering if you've gotten this problem solved. I have almost the
EXACT issue with mine.

I have two accounts: my primary Hotmail account with a number of
folders, and a secondary Gmail account (under My Computer). Out of
nowhere, whenever I recieve messages to my hotmail account, Entourage
automatically moves every one of them to the Gmail account. It just
started happening, I've had no issues until this point.

Further bizarre occurances:
- when I try to drag any email from Gmail back into the Hotmail inbox,
it just duplicates the message within Gmail. It's like Hotmail is now
rejecting every email.
- when I click on the Sent Items folder within Hotmail, instead of
updating/populating it like is should, it Entourage moves even these
emails into the Gmail account, into the inbox. Again, as though Hotmail
is rejecting every incoming email (be it new, a sent item, a deleted
email, et al) and moving it to Gmail.

And I do not have a single rule set up that would cause this (only a
couple "inbox to folder" rules are set up within hotmail).

It's a real head-scratcher, and bringing my daily productive to a halt.
Please let me know what you've found out. Maybe we can help each other
remedy this issue.
Thanks,
Michael
 

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