Entourage with ISA to a outside exchange

[jtaverniers]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: Exchange

Hi,

We have a user in our company network, who's using entourage with a outside exchange server. All our users go through a ISA Server with proxy authentication (some employees have internet some only the internal sharepoint).
He can connect through firefox to the OWA address and use the webmail, but with his exchange he cannot connect to either the server or the OWA address. In the ISA logging I noticed that firefox sends his authentication (domain\username) and entourage tries to connect through anonymous (and is rejected).

Proxy settings are set in OSX, and if I'm not mistaken used by entourage.

Any suggestions, Thanks.

 

[William Smith [MVP]]

We have a user in our company network, who's using entourage with a
outside exchange server. All our users go through a ISA Server with
proxy authentication (some employees have internet some only the
internal sharepoint). He can connect through firefox to the OWA
address and use the webmail, but with his exchange he cannot connect
to either the server or the OWA address. In the ISA logging I noticed
that firefox sends his authentication (domain\username) and entourage
tries to connect through anonymous (and is rejected).

Proxy settings are set in OSX, and if I'm not mistaken used by
entourage.

You're correct. Entourage will use the Mac OS X system settings.

If Firefox works but Entourage does not then test with Safari, which
also uses the Mac OS X system settings. If this works then you probably
have the wrong settings in Entourage. If this doesn't work then you
probably have the wrong settings in your proxy settings.

Hope this helps!

--

bill

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