Entourage won't display pictures

[Max]

My mail won't display pictures. Instead, I get "X" where the pictures
are supposed to be, and a note at the top of the messages saying, "To
protect your privacy, some pictures in this message were not downloaded.
Download pictures."

In my Mail & News Preferences under View, I have selected "show attached
pictures and movies in messages." Unfortunately, my mail is displayed
with "X" where the pictures are supposed to go. In my General
Preferences, under Security, I do not have "Automatically download
pictures from my address book contacts" selected and the grayed out
warning about protecting my privacy is still grayed out.

Any suggestions.

 

[mmmmark]

My mail won't display pictures. Instead, I get "X" where the pictures
are supposed to be, and a note at the top of the messages saying, "To
protect your privacy, some pictures in this message were not downloaded.
Download pictures."

In my Mail & News Preferences under View, I have selected "show attached
pictures and movies in messages." Unfortunately, my mail is displayed
with "X" where the pictures are supposed to go. In my General
Preferences, under Security, I do not have "Automatically download
pictures from my address book contacts" selected and the grayed out
warning about protecting my privacy is still grayed out.

Any suggestions.

This is as designed to protect you from malicious email. What you are
seeing as "X's" are not included pictures, but links to pictures that are
from another site. Spammers broadcasts millions of emails in hopes of
finding good ones. They can tell they reach your inbox if a picture (or
even a hidden "spacer" graphic) is pulled from their servers and loaded into
your email.

Can you remember when you got spam and before you knew it, the spam
increased exponentially? That is because you merely clicked on a message
and it displayed in the preview pane, thereby tipping off the sender that it
had found a real address. They used or sold it to other spammers.

If it is a desirable newsletter, you can add the sender to your address book
which will allow the message to come through with links to the pictures
permitted to load.

Good luck,
-Mark

 

[Max]

This is as designed to protect you from malicious email. What you are
seeing as "X's" are not included pictures, but links to pictures that are
from another site. Spammers broadcasts millions of emails in hopes of
finding good ones. They can tell they reach your inbox if a picture (or
even a hidden "spacer" graphic) is pulled from their servers and loaded into
your email.

Can you remember when you got spam and before you knew it, the spam
increased exponentially? That is because you merely clicked on a message
and it displayed in the preview pane, thereby tipping off the sender that it
had found a real address. They used or sold it to other spammers.

If it is a desirable newsletter, you can add the sender to your address book
which will allow the message to come through with links to the pictures
permitted to load.

Good luck,
-Mark

I'm not worried about Spam. I get very little. However, there are lots
of messages in which I want to see the pictures automatically without
clicking on the download pictures script or trying to add all the
senders' email addresses to my Address Book. For example, I get
messages (or advertisements) from Apples iTunes, and I'd like to see the
pictures without any hassle. Isn't there a way to control Entourage so
that it automatically displays all email pictures unless told not to?

 

[Michel Bintener]

I'm not worried about Spam. I get very little. However, there are lots
of messages in which I want to see the pictures automatically without
clicking on the download pictures script or trying to add all the
senders' email addresses to my Address Book. For example, I get
messages (or advertisements) from Apples iTunes, and I'd like to see the
pictures without any hassle. Isn't there a way to control Entourage so
that it automatically displays all email pictures unless told not to?

There is. Sort of. As Mark has already explained, the non-displaying of
images is meant to protect your privacy, to prevent spammers from knowing
that your account is active. However, Entourage displays messages
completely, i.e. without asking you to download the pictures, if the sender
is in your address book. While this works quite well for real persons, I
realise that you probably don't want to add addresses like the one Apple
uses for the iTunes newsletter to your address book. That's why there's a
white list in Entourage. Go to Tools>Junk E-Mail Protection, and choose
"Safe Domains". In the field that shows up, you can add domain names that
you know to be safe, such as itunes.com, and Entourage will from that moment
on automatically download entire messages coming from that e-mail account.
If you don't want Entourage to protect you at all, add ".net", ".org" and
".com" (without the quotation marks) to the white list, and nearly every
single e-mail should be displayed in its entirety. I wouldn't recommend
this, however, spam can be a real problem.

Michel