Entourage Won't send and receive

W

Wally_Waters

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

For several months entourage on my office 2008 has worked perfectly and happily received all my hotmail emails as soon as I turned on. But now for some reason it freaks out. When I click Send/receive it says it needs to quit and restart and maybe verify and rebuild This I have done several times but it still won't sync to my hotmail account. What am I doing wrong? Any help much appreciated!
 
D

Diane Ross

For several months entourage on my office 2008 has worked perfectly and
happily received all my hotmail emails as soon as I turned on. But now for
some reason it freaks out. When I click Send/receive it says it needs to quit
and restart and maybe verify and rebuild This I have done several times but it
still won't sync to my hotmail account. What am I doing wrong? Any help much
appreciated!

Do you have other accounts than the Hotmail? If no, then just create a new
Entourage Identity and see if the problem goes away. If it does then we'll
discuss your options.

This is one option you can test, but from what you are saying I'm not sure
it will help.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash9>
 
D

Diane Ross

For several months entourage on my office 2008 has worked perfectly and
happily received all my hotmail emails as soon as I turned on.

Just saw this on the MacOSXHints forum:

Try creating a new Entourage identity and setting up your email account.
When the email address is verified with the new identity and you receive
your e-mail, then try switching back to the identity that you had a problem
with and check your mail. This solved the problem for me.

Entourage Can Not Retrieve Mail message - The macosxhints Forums
<http://forums.macosxhints.com/showthread.php?t=90077>

Curious fix, but if it works....
 

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