Entourage won't start - not enough memory error (-108)

N

Neal Katz

I'm running (or at least, was running) Entourage version 9.0 (2509) from the
Office 2001 suite. This is on OS 9.2.2.

All of a sudden today - after restart but having not applied any kind of
update at all to any Microsoft apps in ages (could that be part of my
problem?) - Entourage simply will not start up. I get the splash screen and
then the 'Progress' window appears for a split second before the app comes
crashing down leaving me with the following error message:

*******************************
"An error occurred while launching. Not enough memory. -108"
*******************************

I've increased the Entourage memory allocation substantially to no avail.
Restarted my Mac several times to no avail.

So, I've launched Entourage with the 'option' key in order to get the
database rebuild dialog. I leave 'Typical rebuild" selected and click
'Rebuild'. At this point, I get the following error:

*******************************
"Compacting failed. The file is already opened with write permission. -49"
*******************************

So with no other option, I click 'Okay' and am then asked if I'd like to try
a complex rebuild. If I answer 'Yes', I get this:

*******************************
"Rebuilding failed. The file is already opened with write permission. -49"
*******************************

This whole episode comes close on the heals of a more catastrophic Entourage
failure which involved my bumping up against the apps 2 gig file size limit
(without any advance warning from Entourage, of course, that this limit even
existed much less that I was approaching it). I hit that limit and nothing I
could do would allow me to start the app short of dragging my old Identity
to the desktop and forcing Entourage to create a new default Identity. To
date, I haven't been able to recover any of those lost files so I'm really
hoping that I haven't just lost the last three weeks worth of email, as well
(it's been approximately that long since I started fresh with my newly
minted Identity).

Back to my current incident, though - my Main Identity folder is 167.5 MB in
the Finder. Can anyone tell me what my next step should be?

Thanks!

Neal

PS. I've heard whispered rumours of a Windows program that allows one to
possibly recover Outlook mail lost in similar situations. I don't know what
it's called or even if that's exactly what it does but if anyone knows what
I'm talking about, perhaps you know of a similar utility available for the
Mac? I hope I hope I hope? (^_^)
 
M

Mickey Stevens

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