EntourageX and Global Address List

G

Gui

Greetings All,

Sorry for the cross group post but I need to resolve this issue ASAP.

I have successfully configured Entourage (w/ the updates) to work with my
existing Exchange 2000 Server. Everything appears to work seamlessly with
the exception of the Global Address List. When I compose an email in
Entourage and click on the "To:" it defaults to the personal address book.
Is there a setting in Entourage that I'm just not seeing here? Or is this a
limitation of the integration? Any input/advice is appreciated.


Thanks in Advance
Brian
 
D

Diane Ross

I have successfully configured Entourage (w/ the updates) to work with my
existing Exchange 2000 Server. Everything appears to work seamlessly with
the exception of the Global Address List. When I compose an email in
Entourage and click on the "To:" it defaults to the personal address book.
Is there a setting in Entourage that I'm just not seeing here? Or is this a
limitation of the integration? Any input/advice is appreciated.

For help with Exchange support with Entourage, check out:

http://www.entourage.mvps.org/faq/exchange_server.html
 
F

forge

I have successfully configured Entourage (w/ the updates) to work with my
existing Exchange 2000 Server. Everything appears to work seamlessly with
the exception of the Global Address List. When I compose an email in
Entourage and click on the "To:" it defaults to the personal address book.
Is there a setting in Entourage that I'm just not seeing here? Or is this a
limitation of the integration? Any input/advice is appreciated.

Global Address book is inaccessible unless your Exchange server is
running LDAP, which most don't.
 
C

Corentin Cras-Méneur

forge said:
Global Address book is inaccessible unless your Exchange server is
running LDAP, which most don't.

And even then, you might have to set up LDAP properlky in the Active
Directory application for your system to work with the server.

Corentin
 
G

Gil Gordon

You can't have exchange running without LDAP running.

Once you get the right sever name, enter it in the directory tab of the
exchange account in Entourage. When composing mail entourage will always
look to the most recently used addresses first (these are stored locally.
You can turn off this functionality by un-checking the last checkbox in the
Compose tab of Entourage's Mail and News preferences). To check against the
GAL, click the "check names" button in the addressing window of a message.
 
G

Gui

Hello Gil,

Thanks for the help.
I followed your directions and the error I got when trying to resolve the
name is as follows:

"Unable to establish s secure connection to %servername% There is a problem
with the security certificate from that server. Use I.E. to install the
correct certificate"

My LDAP server doesn't use security certificates. Is there a way to do this
w/o making it a secure connection?

Thanks again for your help
Brian
 
P

Paul Berkowitz

Go to Applications/AppleScript/Script Editor, and paste this in:

tell application "Microsoft Entourage"
    set requires authentication of LDAP server 1 to false
end tell

and run it.





--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
G

Gui

Thanks Paul,

I ran the script and am still getting the error mentioned above. Just to
clarify, I'm using Entourage X v.10.1.4 w/Exchange 2000. Any more ideas?

Thanks
Brian
 
P

Paul Berkowitz

VP of Information Technologies, and I quote: "We don't run LDAP. We
don't need it."

If he doesn't know what he's talking about, perhaps you could get him fired.
;-) Ask him if "ActiveDirectory" is running...

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
G

Gui

First off, a big thank you to Richard Kmieciak who persevered through a
bunch of emails to help resolve this.
Ok, here's how it works......

First, you have to point Entourage to the LDAP server in the directory tab
of the account settings window ( you can use the IP or the name if you have
DNS set up correctly)

Second, Entourage won't let you "browse" through the GAL, it will only allow
a query. To query the GAL, open entourage, select Tools\directory services.
In the folder view verify that your exchange acct name is selected then
enter a name in the search field and click find. If you search for
"Richard" it will give you all of the "Richard"'s in the GAL and you can
select the appropriate person from there.

Thanks again to Richard and good luck to all

-Brian
 
F

forge

First off, a big thank you to Richard Kmieciak who persevered through a
bunch of emails to help resolve this.
Ok, here's how it works......

First, you have to point Entourage to the LDAP server in the directory tab
of the account settings window ( you can use the IP or the name if you have
DNS set up correctly)

As I've said repeatedly, my corporation does not use LDAP and will not
implement a multi-tens-of-thousands-of-dollars server protocol so that
eight Mac users don't have to boot Classic any more. So basically I'm
screwed and I have to keep using this ONE crashy program that kills my
Classic 5-10 times daily. Lovely. No, really.
 
R

Richard Kmieciak

It's not possible to have an Exchange/Win2k environment where LDAP isn't
available for directory access. I believe that it's a configuration issue. I
might have missed this info, but is it possible that you are in Exchange 5.5
org? If so, then your admin's claims could be true.

Thanks,
Richard
 
F

forge

It's not possible to have an Exchange/Win2k environment where LDAP isn't
available for directory access. I believe that it's a configuration issue. I
might have missed this info, but is it possible that you are in Exchange 5.5
org? If so, then your admin's claims could be true.

I did ask - they're running Exchange 2000 but I got this big speech
about how it would be a massive expensive hassle to put up LDAP. The
two IT people I spoke to (one is the VP of Information Technologies)
both sounded like they knew what they were talking about and both
described exactly what LDAP does and exactly why it'd be a major
hassle to implement in our nation-wide, 3000+ user system.

I personally don't know how Exchange works - I got the impression that
the Global Address Book ***IS*** LDAP-served. As in, if we didn't have
LDAP in some form, there wouldn't Be a fricking Global Address Book.
So if I have access to it from Outlook.... why don't I have access to
it from Entourage? Everything else works! Dangit!!!
 
R

Richard Kmieciak

Outlook is a totally different beast because it's using MAPI to access
Exchange rather than Internet standard protocols (Entourage). I'd like to
help figure out what the issue is. Please contact me directly at
rako1*AT*sent.com.

Thanks,
Richard
 
F

forge

Outlook is a totally different beast because it's using MAPI to access
Exchange rather than Internet standard protocols (Entourage). I'd like to
help figure out what the issue is. Please contact me directly at
rako1*AT*sent.com.

Thanks,
Richard

Sent. Thanks very much.
 

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