Hi Monica,
Starting with Word 2002 the previews are basically ignored in
Word when MS switched to GDI+ for graphics rendering.
Illustrator EPS (single page postscript) do seem to have more
difficulties and the suggestion you received to use the clipboard
may work, although you may also try printing to a Postscript printer
from the graphics app and choosing an EPS file as the output format
and see if that works for you in Insert=>Picture from File in Word.
If you can't get a preview in the Insert=>Picture dialog it's possible
that either no or an outdated EPS Import filter is in play.
If you're seeing no graphics display but they print correctly in a
Word document check the settings for Picture Placeholders in
Tools=>Options=>View
======Thanks for your response. I've saved the EPS files with
an 8-bitt Tiff preview in Illustrator. Any other
suggestions? <<
--
I hope this helps you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Office 2003 explained
http://microsoft.com/uk/office/editions.asp