Error 0x80070643 on trying to install new security updates

B

Beau Travail

In seeking to install four of the eight recent security updates for Microsoft
Office 2003, I got the following message, after four attempts:

Update for Outlook 2003 Junk Email Filter (KB919031)
Security Update for Office 2003 (KB914455)
Security Update for Office 2003 (KB917151)
Security Update for Excel 2003 (KB918419)

All had the following Error Code:
Error Code: 0x80070643

Has anyone else experienced this difficulty? Is there a solution for this
problem? (Bear in mind that I'm a simple end-user, not a trained technician!)

Cheers--

David
 
T

TaurArian [MS-MVP]

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=42&ln=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be
started. Applicable Office versions: Office 2003

You receive an "Error 80070643" error message when you try to update Office
2003 by using Software Update Services
http://support.microsoft.com/?id=903772


--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)
 
B

Beau Travail

Dear TaurArian [MS-MVP],

I managed, by dint eventually of taking the third option indicated on
http://support.microsoft.com/?id=903772, namely, removing Office Professional
Edition 2003 and then reinstalling, to install all but the following updates:

Security Update for Office 2003 (KB917151)
Security Update for Office 2003 (KB914455) (English version)

Repeated attempts, for instance, using the Fullfile and single instalment
options suggested by the site, were unsuccessful.

Any further suggestions as to how to install these items?

Thanks--

David


TaurArian said:
Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=42&ln=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be
started. Applicable Office versions: Office 2003

You receive an "Error 80070643" error message when you try to update Office
2003 by using Software Update Services
http://support.microsoft.com/?id=903772


--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


Beau Travail said:
In seeking to install four of the eight recent security updates for
Microsoft
Office 2003, I got the following message, after four attempts:



All had the following Error Code:

Has anyone else experienced this difficulty? Is there a solution for this
problem? (Bear in mind that I'm a simple end-user, not a trained
technician!)

Cheers--

David
 
G

Gman

verify if OSE.exe exists and if it is activated ? If not, copy it from CDROM
and active it
 
T

TaurArian [MS-MVP]

Some suggestions here:
How to troubleshoot failures updating your Office installation from the
Office Update Web site
http://support.microsoft.com/kb/304498

--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


Beau Travail said:
Dear TaurArian [MS-MVP],

I managed, by dint eventually of taking the third option indicated on
http://support.microsoft.com/?id=903772, namely, removing Office
Professional
Edition 2003 and then reinstalling, to install all but the following
updates:

Security Update for Office 2003 (KB917151)
Security Update for Office 2003 (KB914455) (English version)

Repeated attempts, for instance, using the Fullfile and single instalment
options suggested by the site, were unsuccessful.

Any further suggestions as to how to install these items?

Thanks--

David


TaurArian said:
Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=42&ln=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be
started. Applicable Office versions: Office 2003

You receive an "Error 80070643" error message when you try to update
Office
2003 by using Software Update Services
http://support.microsoft.com/?id=903772


--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of
keeping
the information current)


Beau Travail said:
In seeking to install four of the eight recent security updates for
Microsoft
Office 2003, I got the following message, after four attempts:


Update for Outlook 2003 Junk Email Filter (KB919031)
Security Update for Office 2003 (KB914455)
Security Update for Office 2003 (KB917151)
Security Update for Excel 2003 (KB918419)

All had the following Error Code:
Error Code: 0x80070643

Has anyone else experienced this difficulty? Is there a solution for
this
problem? (Bear in mind that I'm a simple end-user, not a trained
technician!)

Cheers--

David
 
L

lrp

I had the same problem with this update...searched and searched and finally
found the following article: http://support.microsoft.com/?id=884298 which
contains instructions to modify some registry values. I followed the steps
exactly and was immediately able to successfully install the troublesome
updates. Hope this helps.

Lyle Pardee
 
T

trgabriel

Beau Travail said:
In seeking to install four of the eight recent security updates for Microsoft
Office 2003, I got the following message, after four attempts:



All had the following Error Code:

Has anyone else experienced this difficulty? Is there a solution for this
problem? (Bear in mind that I'm a simple end-user, not a trained technician!)

Well, it took me awhile but I solved the problem 100% (thanks for all of the
MVP's out there).

Basically, I followed the last option in the Knowledge Base. I uninstalled
Office completely (Office Pro 2003), then reinstalled the whole thing
completely including all of the updates. I was actually surprised as it went
quite smoothly and took only about 30 minutes.

Presto, all of the latest updates were installed without a hitch and
everything works perfectly. After all of the hours of reading, researching
and messing around, a half hour of white knuckling did the trick.
My 2 cents.

Tom
 

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