error 0x800CCC0F connection interrupted check admin or ISP - get .

D

Dennis OHara

I started geeting the above error message when I try and use my Outlook 2003.
I have check with my ISP and they say they are having no problems. I also can
download message to anouther PC with no problems. I try the repair and detect
but no help.
 
N

neo [mvp outlook]

1) Is your operating system Windows XP (SP2)? If yes, how long have you had
SP2 installed?

2) Do you have any antivirus, antispam, or firewall software installed that
protects e-mail? (Does it do its protection thru localhost?) If yes, you
may have to uninstall/reinstall the product w/out e-mail integration.

3) Symantec put out a bad update on Dec. 6th that could cause this issue.
Symantec advises that all the user has to do is run liveupdate again to
obtain the fix.

/neo

ps - the error number means the connection was dropped. MS/MVPs are starting
to see a high rate of these in the last few days. pretty much at a loss
because some report its symantec, zone alarm, panda, .etc.
 
D

Dennis

XP pro sp 2 (I think) Kerio firewall , AVG anti_virus, and Norton 2002, also
I use I hate Spam. SP 2 would have been installed say several months ago. I
have lso turn off all of the above and still get the error message. I beleve
Norton was updated but I will try that Friday.

Thanks for the help on this. Any ideas gratefully accepted
Dennis.
 
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