Error 1131 While installing/upgrading from Office 2003 to Office H

[Doug2255]

I currently have MS Office Pro 2003 installed on Machine # 1

I just purchased MS Office Home and Student 2007.

While attempting to "upgrade" and/or "install" it, I get the following error
(not quoted exactly):

error # 1131 - cannot find file SKUxxx.cab

xxx differs form "IE3" to "111".cab

Any suggestions?

Thanks

 

[Peter Foldes]

Courtesy of Mary Sauer MS MVP Office




If you do not have the installation cd and want to solve this issue
follow these steps: (works most of the time with all sku.cab files)

1. Click on start==>run==>type "excel /s" without quotations and click
ok.

2. Once Excel is up in safe mode with the error message in front, hold
down ctrl+Alt+Delete keys on your keyboard to bring the task manager up.

3. Click on the processes tab==>look for msiexec.exe (only the one next
to your user name), click on it and end the process.

4. Excel should be running without an error message now==>close Excel in
safe mode==>reopen it one more time in safe mode to check if it is
opening with no error message.

5. Close Excel /s and open Excel normally, it should work fine.

The above solution was previously supplied by (e-mail address removed)
(Bahboosh) on other dedicated Newsgroup.