Error 1308 when Word 2007 is started

P

Pyramid 36

Whenever I start Word I get the following error message:

"Error 1308. Setup cannot find the required file C:\MSOCache\All
Users\{90120000-0021-0000-0000-0000000FF1CE}-C\VisualWebDeveloperWW.XML.
Check your connection to the network, or CD-ROM drive. "

I'm on XP SP3, and Office SP1. Some History:
Last week I uninstalled MS Office Web Developer 2005 which did not seem to
create any issues. Over the weekend, for reasons unrelated to this problem,
had to do a system restore back about 2 weeks. I've downloaded and installed
MS Office Visual Web Developer, but discovered that the download is ver.
2008. I don't have any record of having ever installed ver. 2007, which is
what the error message indicates. This problem does not seem to be adversely
affecting Word, but I have to go through 2 iterations of the error before I
can get into Word and it's starting to wear thin.

I've looked in the KB, but did not come up with anything that seemed to fit
my problem. Anyone have a suggestion about how to fix the problem?
 
S

Stefan Blom

Have you tried repairing the installation?

~~~
Stefan Blom
Microsoft Word MVP
 
U

Upset Stockholder!

I am also having this problem...I downloaded a trial version of Visio 2007
Standard...it did not install correctly. Now my PC keeps trying to install
the program over and over and keeps failing. This happens when I try to do
anything in Outlook or open any Office program.

Please advise and need to be more specific than "Have you tried repairing
the install"


Thanks
Matt
 

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