Error 1321: Office 2000 SR-1 Upgrade Again

[Martin]

Mary,

I downloaded and ran the component checker as suggested. It told me that I
am running MDAC 2.8 SP1 on Windows XP SP2. The MSRECR40.DLL file was
version 4.00.2927.2, size 28746.

I then renamed that file to MSRECR40.DL_ and copied the MSCRECR40.DLL from
my original MS Office 2000 Premium Install CD. I proceeded to run the
update again. This time I did not get the 1321 error this time, but it
still aborted with Internal Error 2318: Please contact product support for
assistance.

Any ideas what to check next?

Thanks,

Martin

 

[Mary Sauer]

Try this article,
You receive an "Internal Error 2318" or an "Error 1326" error message when you
try to install the Office 2000 SR-1 Update
http://support.microsoft.com/kb/291846/en-us

There are other articles that address this error
http://support.microsoft.com/search/default.aspx?catalog=LCID=1033&spid=global&query=2318&adv=

 

[Martin]

Mary,

I actually saw this article, but I have a stupid question...

Where exactly is the setup.exe file? I downloaded the o2ksr1a.exe file from
microsoft and executed it, but where is it supposed to download the install
files too? I did a search and can't seem to find them.

Thanks again.

Martin

 

[Mary Sauer]

Hi again Martin

This article has the method to setup the SR-1
OFF2000: How to Determine Whether Office 2000 SR-1 Is Installed
http://support.microsoft.com/kb/260292/en-us

I have the SR-1 on a CD, the setup.exe is on it. I don't know about the
download. I can copy this disk and send it along if you think that will help.
Remove "my" to reply.

 

[Martin]

Mary,

It's all fixed. In uninstalled Office 2000, rebooted and then reinstalled.
After that, I was able to install all available updates.

Thank you for the help!

Martin

 

[Mary Sauer]

Hey that is good news, Martin. Thanks for the update, it is appreciated.