error 1603 - tring to install BCM

[Bohd]

I am tring to install BCM 2007. it sets up SQL first and then it shuts down
the BCM install. At the end of the long error log it says it is a 1603 error.
Any suggestions would be helpful

 

[Bohd]

I am tring to install BCM 2007. it sets up SQL first and then it shuts down
the BCM install. At the end of the long error log it says it is a 1603 error.
Any suggestions would be helpful

here is some more detail:
MSI (s) (D0:04) [13:44:13:368]: Note: 1: 1708
MSI (s) (D0:04) [13:44:13:368]: Product: Business Contact Manager for
Outlook 2007 -- Installation operation failed.

MSI (s) (D0:04) [13:44:13:368]: Windows Installer installed the product.
Product Name: Business Contact Manager for Outlook 2007. Product Version:
3.0.5828.0. Product Language: 1033. Installation success or error status:
1603.

MSI (s) (D0:04) [13:44:13:368]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (D0:04) [13:44:13:368]: MainEngineThread is returning 1603
MSI (s) (D0:FC) [13:44:13:368]: Destroying RemoteAPI object.
MSI (s) (D0:48) [13:44:13:368]: Custom Action Manager thread ending.
MSI (s) (D0:FC) [13:44:13:368]: RESTART MANAGER: Session closed.
MSI (s) (D0:FC) [13:44:13:368]: No System Restore sequence number for this
installation.
=== Logging stopped: 11/14/2008 13:44:13 ===
MSI (c) (E0:5C) [13:44:13:383]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:5C) [13:44:13:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/14/2008 13:44:13 ===

 

[Luther]

I am tring to install BCM 2007. it sets up SQL first and then it shuts down
the BCM install. At the end of the long error log it says it is a 1603 error.
Any suggestions would be helpful

here is some more detail:
MSI (s) (D0:04) [13:44:13:368]: Note: 1: 1708
MSI (s) (D0:04) [13:44:13:368]: Product: Business Contact Manager for
Outlook 2007 -- Installation operation failed.

MSI (s) (D0:04) [13:44:13:368]: Windows Installer installed the product.
Product Name: Business Contact Manager for Outlook 2007. Product Version:
3.0.5828.0. Product Language: 1033. Installation success or error status:
1603.

MSI (s) (D0:04) [13:44:13:368]: Cleaning up uninstalled install packages,if
any exist
MSI (s) (D0:04) [13:44:13:368]: MainEngineThread is returning 1603
MSI (s) (D0:FC) [13:44:13:368]: Destroying RemoteAPI object.
MSI (s) (D0:48) [13:44:13:368]: Custom Action Manager thread ending.
MSI (s) (D0:FC) [13:44:13:368]: RESTART MANAGER: Session closed.
MSI (s) (D0:FC) [13:44:13:368]: No System Restore sequence number for this
installation.
=== Logging stopped: 11/14/2008  13:44:13 ===
MSI (c) (E0:5C) [13:44:13:383]: Decrementing counter to disable shutdown.If
counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (E0:5C) [13:44:13:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/14/2008  13:44:13 ===

1603 is the general MSI error. Usually it means a file is missing. Are
you installing off the CD?

 

[Bohd]

Hi Luther, thanks for the response. Yes I am installing from a CD

I am tring to install BCM 2007. it sets up SQL first and then it shuts down
the BCM install. At the end of the long error log it says it is a 1603 error.
Any suggestions would be helpful

here is some more detail:
MSI (s) (D0:04) [13:44:13:368]: Note: 1: 1708
MSI (s) (D0:04) [13:44:13:368]: Product: Business Contact Manager for
Outlook 2007 -- Installation operation failed.

MSI (s) (D0:04) [13:44:13:368]: Windows Installer installed the product.
Product Name: Business Contact Manager for Outlook 2007. Product Version:
3.0.5828.0. Product Language: 1033. Installation success or error status:
1603.

MSI (s) (D0:04) [13:44:13:368]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (D0:04) [13:44:13:368]: MainEngineThread is returning 1603
MSI (s) (D0:FC) [13:44:13:368]: Destroying RemoteAPI object.
MSI (s) (D0:48) [13:44:13:368]: Custom Action Manager thread ending.
MSI (s) (D0:FC) [13:44:13:368]: RESTART MANAGER: Session closed.
MSI (s) (D0:FC) [13:44:13:368]: No System Restore sequence number for this
installation.
=== Logging stopped: 11/14/2008 13:44:13 ===
MSI (c) (E0:5C) [13:44:13:383]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:5C) [13:44:13:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/14/2008 13:44:13 ===

1603 is the general MSI error. Usually it means a file is missing. Are
you installing off the CD?

 

[Smike]

Bohd,
I 'Google' error codes to find out what they mean.
In this case, one site suggests that you are installing to a substituted
drive and Microsoft, at the following URL, gives a lot of informatin about
configurations which won't work.

http://support.microsoft.com/kb/923100#Configurations

Whilst this information may give a clue, I have found it risky to assume
that the corrrect problem/ solution is being identified for you - there
always seems to be more than one answer.