error 1706: No valid source...

M

Michael Brooks

The Knowledge Base articles on this error don't solve my problem, at least not the ones I found.

I'm running Win 2K, with Office 2K. I'm the only user on the machine, but have several accounts. Office works fine on my normal account, but recently I set up a new account. Each time I log on to the new account, I get this error message, saying it can't find the install CD for Office Premium SR-1. It doesn't matter if I put the correct CD in before or after booting up--I still get the message. In case it's relevant, I'm installing from my (old) MSDN subscription. I've tried putting CD-1 and CD-2 in, and neither one works.

Any suggestions welcome!
 
P

Peter Foldes

From a previous posting by Ada Pan (MSFT) concerning the 1706 error in Office 2000 SR1 Premium

Hello,

Based on my research, Office 2000 SR-1 is installed from a CD or a copy of
the CD on the network. If a non-admin user launches any of the office
products, i.e. Word, the installer will run every time the applications are
launched. The user will receive an error 1706 which is that Office needs
the source available. The non-admin user does not have the correct
permissions to utilize the CD or the source is not available for them.

To resolve it, please perform the following steps:

01. Log on as the local administrator or domain administrator to the
machine. Implement the registry key policy:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"AllowLockdownMedia"=dword:00000001
"AllowLockdownBrowse"=dword:00000001


02. The feature, NotInstalled, is requesting the source - this feature is
linked to a file named Extract.exe. This file resides on the source which
is a CD-Rom. The file is not crucial to the functioning of the Office
products. We remove the feature and resynchronize to the source location,
i.e. CD Rom or admin install point of the same Office SKU (Professional to
Professional, etc.):

msiexec /i CD-rom drive letter:\data1.msi REINSTALLMODE=vm
REMOVE=NotInstalled /L*V C:\resync.txt

NOTE: If you want to resynchronize for the admin install point of Office,
then you can run on the client machine (as the local admin) the following
command line:

msiexec /fvm <admin install point location>\data1.msi /L*V C:\resync.txt

Related Knowledge Base Articles:
===============================

258847OFF2000: Error Message: "The Feature You Are Trying to Use Is on a
Network Resource That Is Unavailable" or "Error 1706"
http://support.microsoft.com/?id=258847

227091 Command-Line Switches for the Microsoft Windows Installer Tool
http://support.microsoft.com/?id=227091

223300 How to Enable Windows Installer Logging
http://support.microsoft.com/?id=223300


Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

The Knowledge Base articles on this error don't solve my problem, at least not the ones I found.

I'm running Win 2K, with Office 2K. I'm the only user on the machine, but have several accounts. Office works fine on my normal account, but recently I set up a new account. Each time I log on to the new account, I get this error message, saying it can't find the install CD for Office Premium SR-1. It doesn't matter if I put the correct CD in before or after booting up--I still get the message. In case it's relevant, I'm installing from my (old) MSDN subscription. I've tried putting CD-1 and CD-2 in, and neither one works.

Any suggestions welcome!
 
M

Michael Brooks

Many thanks!! I think that will fix it.
Someone also suggested temporarily giving admin privileges to the accounts
in question (long enough to log on once), which might also solve it.

From a previous posting by Ada Pan (MSFT) concerning the 1706 error in
Office 2000 SR1 Premium

Hello,

Based on my research, Office 2000 SR-1 is installed from a CD or a copy of
the CD on the network. If a non-admin user launches any of the office
products, i.e. Word, the installer will run every time the applications are
launched. The user will receive an error 1706 which is that Office needs
the source available. The non-admin user does not have the correct
permissions to utilize the CD or the source is not available for them.

To resolve it, please perform the following steps:

01. Log on as the local administrator or domain administrator to the
machine. Implement the registry key policy:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"AllowLockdownMedia"=dword:00000001
"AllowLockdownBrowse"=dword:00000001


02. The feature, NotInstalled, is requesting the source - this feature is
linked to a file named Extract.exe. This file resides on the source which
is a CD-Rom. The file is not crucial to the functioning of the Office
products. We remove the feature and resynchronize to the source location,
i.e. CD Rom or admin install point of the same Office SKU (Professional to
Professional, etc.):

msiexec /i CD-rom drive letter:\data1.msi REINSTALLMODE=vm
REMOVE=NotInstalled /L*V C:\resync.txt

NOTE: If you want to resynchronize for the admin install point of Office,
then you can run on the client machine (as the local admin) the following
command line:

msiexec /fvm <admin install point location>\data1.msi /L*V C:\resync.txt

Related Knowledge Base Articles:
===============================

258847OFF2000: Error Message: "The Feature You Are Trying to Use Is on a
Network Resource That Is Unavailable" or "Error 1706"
http://support.microsoft.com/?id=258847

227091 Command-Line Switches for the Microsoft Windows Installer Tool
http://support.microsoft.com/?id=227091

223300 How to Enable Windows Installer Logging
http://support.microsoft.com/?id=223300


Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

The Knowledge Base articles on this error don't solve my problem, at least
not the ones I found.

I'm running Win 2K, with Office 2K. I'm the only user on the machine, but
have several accounts. Office works fine on my normal account, but recently
I set up a new account. Each time I log on to the new account, I get this
error message, saying it can't find the install CD for Office Premium SR-1.
It doesn't matter if I put the correct CD in before or after booting up--I
still get the message. In case it's relevant, I'm installing from my (old)
MSDN subscription. I've tried putting CD-1 and CD-2 in, and neither one
works.

Any suggestions welcome!
 
N

NoSurprises

Peter,

This fix is spot on - I am getting this error with roaming profiles.

But followed your steps and all OK

Many Thanks :)

Peter Foldes said:
From a previous posting by Ada Pan (MSFT) concerning the 1706 error in Office 2000 SR1 Premium

Hello,

Based on my research, Office 2000 SR-1 is installed from a CD or a copy of
the CD on the network. If a non-admin user launches any of the office
products, i.e. Word, the installer will run every time the applications are
launched. The user will receive an error 1706 which is that Office needs
the source available. The non-admin user does not have the correct
permissions to utilize the CD or the source is not available for them.

To resolve it, please perform the following steps:

01. Log on as the local administrator or domain administrator to the
machine. Implement the registry key policy:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"AllowLockdownMedia"=dword:00000001
"AllowLockdownBrowse"=dword:00000001


02. The feature, NotInstalled, is requesting the source - this feature is
linked to a file named Extract.exe. This file resides on the source which
is a CD-Rom. The file is not crucial to the functioning of the Office
products. We remove the feature and resynchronize to the source location,
i.e. CD Rom or admin install point of the same Office SKU (Professional to
Professional, etc.):

msiexec /i CD-rom drive letter:\data1.msi REINSTALLMODE=vm
REMOVE=NotInstalled /L*V C:\resync.txt

NOTE: If you want to resynchronize for the admin install point of Office,
then you can run on the client machine (as the local admin) the following
command line:

msiexec /fvm <admin install point location>\data1.msi /L*V C:\resync.txt

Related Knowledge Base Articles:
===============================

258847OFF2000: Error Message: "The Feature You Are Trying to Use Is on a
Network Resource That Is Unavailable" or "Error 1706"
http://support.microsoft.com/?id=258847

227091 Command-Line Switches for the Microsoft Windows Installer Tool
http://support.microsoft.com/?id=227091

223300 How to Enable Windows Installer Logging
http://support.microsoft.com/?id=223300


Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

The Knowledge Base articles on this error don't solve my problem, at least not the ones I found.

I'm running Win 2K, with Office 2K. I'm the only user on the machine, but have several accounts. Office works fine on my normal account, but recently I set up a new account. Each time I log on to the new account, I get this error message, saying it can't find the install CD for Office Premium SR-1. It doesn't matter if I put the correct CD in before or after booting up--I still get the message. In case it's relevant, I'm installing from my (old) MSDN subscription. I've tried putting CD-1 and CD-2 in, and neither one works.

Any suggestions welcome!
 

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