wth the help of an HP telephone support person Ive resolved it.
First thing to say is that the KB article refered widely here I found
virtually useless . As has been pointed out by others the Mdac 2.8 wont
install to XP because it says the files are already there. The second method
doesnt work
either. And the third method, for OEM, the one most of us need, didnt find
the file where it should be and also has scarey registry editing stuff that
was no help at all. (The tech support guy got me to look in my registry and
couldnt find what was refered to. )
So we did a Repair using the Windows XP recovery disck...and after an
hour....that didnt make any difference either. We then did a google search
and found a patch for Mdac version 2.6 (or something). That installed but
didnt solve the problem either. I then went to have another look for my Mdac
file which I found in C/Windows/inf. Once in there it was a file which looked
like a text file and was simply called Mdac, ie not Mdac.inf which we had
expected it to be called. I right clicked it and hit install. It then asked
me to provide the Windows XP disc, and by browsing the disc I was able to
find the ADCJAVAS file and its contents were installed. I guess it must have
reinstalled the missing registry files because after that the error 19
problem was CURED! It made me a happy bunny. Only took about 7 hours today,
and goodness how many hours on other days, including an Office 2003 reinstall
which was a total waste of time. I hope this info is of use to others.
JoAnn Paules said:
I'm going to gently suggest that if you are having difficulty following Step
2, then you should get someone who does understand it to help you. It's
spelled out step by step based on your operating system.
I doubt that uninstalling and reinstalling are going to help. If it would,
the KB article would have suggested that.
--
JoAnn Paules
MVP Microsoft [Publisher]
lindzog said:
Does anyone know how to fix this?
Ive located the problem in the Knowledge Base
http://support.microsoft.com/?kbid=324520
But the first method suggested doesnt work. And the second are
incomprehensible.
Is this an Office installation issue. If I uninstalled office and
reinstalled might that fix it? I have a fear that if I uninstall, i might
not
be able to reinstall as a result of the error and missing registry file
refered to. Help!
