Error 2203 upgrading Office 2007 to RTM Office 2010 from Technet

[Ron Lautmann]

I downloaded the 32bit installer for Office 2010 from Technet and tried to
upgrade my Office Enterprise 2007 installation. The install fails with this
message:

'Error 2203. An internal error has occurred.
(C:\Windows\Installer\93dca91.ipi -2147287035 )

Anyone know how to fix this?

 

[Peter Foldes]

Ron

You cannot upgrade an Office Enterprise. You need to purchase a new license with a
new install. This applies also to TecNet and MSDN subscriptions and all HUP
installations.

Basically that is what the error is telling you

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

 

[Ron Lautmann]

That seems hard to believe. Why wouldn't it just print a reasonable message
rather than just fail? When I tried to install the 64 bit version of Office
2010 it politely told me I had to remove the 32 bit version of Office 2007.

Can you point to any documentation that says this upgrade is not allowed?

Ron Lautmann

 

[Peter Foldes]

Call and hear it from the horses mouth

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America after signing in with the code
that was given to you on the purchase of Enterprise
https://licensing.microsoft.com/eLicense/L1033/overview.asp




--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect