Error -23016

[Scott Clark]

All the sudden I cannot send mail from Entourage from my Mac Powerbook
running 10.1 OSX with 10.1.0 Entourage. I can receive mail fine, but get
error 23016 A connection failure has occurred. Any ideas? Thanks much!
Scott

 

[Mickey Stevens]

First, download and install the Office X 10.1.2 update, free from Microsoft.
<http://www.microsoft.com/mac/DOWNLOAD/OFFICEX/OfficeX_1012.asp>

If that doesn't fix it, go to Tools -> Accounts and open your account.
Click the "Advanced Sending Options" button, and then make sure your
settings look like those in this screen shot:
<http://www.entourage.mvps.org/images/SMTP_requires.gif>