All of a sudden I am getting this error when I start up Entourage and
none of the toolbar buttons work anymore. Luckily the drop down menus
and keyboard shortcuts still work. Any ideas how to fix this?
When things go wonky, I try restarting my Mac. This will often fix any
problems. If the problems continue, try a rebuild of the database. Full
directions here:
Database <
http://www.entourage.mvps.org/faq/database.html#Anchor-3800>
Here aer some elimination methods if you continue to have problems.
Identity: Create a new identity:
Entourage 2001: File-Switch Identity>Select New
Entourage X: Entourage menu>Switch Identity>Select New
If the problems go away, then your old identity is corrupt. You can try a
rebuild on your old identity.
User Folder: In System Preferences: Users: Create a new user. Log Out/In to
new user. Open Entourage and see if the problems go away. (You will need to
recreate your account info.) If problems disappear then you know it's a
conflict or corruption in your user folder.
Run Repair Permissions: Run Repair Permissions after any software update
from Apple and for other software updates. To use. open Disk Utility in your
~/Applications/Utility folder. Click on the First Aid tab and select Repair
Permissions. Don't run from CD as updates have a newer version of Repair
Permissions.
Last resort: Install OS X on a separate partition or hard drive. Install
Office X with updates. Test for problem.
