error 530 5.7.0. regarding STARTTLS when trying to send email out

H

hdourt

I keep getting this error when i try to send emails out. i have just swtiched
internet companies so i figured it was because i needed to change the
outgoing server to the new companies, which i did and i still get the same
error message!
HELP!!
 
V

VanguardLH

hdourt said:
I keep getting this error when i try to send emails out. i have just swtiched
internet companies so i figured it was because i needed to change the
outgoing server to the new companies, which i did and i still get the same
error message!
HELP!!

Did you follow the setup instructions for e-mail access at your NEW
"internet company" (ISP = Internet Service Provider)?

Does your new ISP use the same ports as your old ISP for e-mail access?

Did you change to specifying your new ISP's POP and SMTP mail hosts in
the account you defined in Outlook?

Does your new ISP support SSL which you might've been using on the
e-mail account defined in Outlook that was configured previously to
access your old ISP's e-mail hosts?

Does your new ISP require SSL connects? If so, do they also require you
to use different port numbers?

Just follow the instructions on your new ISP's web help pages on how to
configure your e-mail client, or call them to have them guide you
through the configuration. They know what are the parameters needed to
access their mail hosts.
 
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