error box showing winword

P

Peggy

Tried to print article which I had typed from word, error
box came up showing winword....I have run virus scan, all
clear. Tried to uninstall Office 2000, box asked for
repair, so I said okay...Took a long time, Still have
problem. Could you give me any advise on how to solve
this program...Thank you

I also could not get this message to go with the anonymous
in my email address. Please enter it if you can...
 
D

Dave

-----Original Message-----
Tried to print article which I had typed from word, error
box came up showing winword....I have run virus scan, all
clear. Tried to uninstall Office 2000, box asked for
repair, so I said okay...Took a long time, Still have
problem. Could you give me any advise on how to solve
this program...Thank you

I also could not get this message to go with the anonymous
in my email address. Please enter it if you can...
.
Click to expand...

Could you get the details of the error message for us?
(Depends on your version of Windows: 98 click "Details",
ME press "Alt-D" on the message screen, XP click "More
Details" and try to decifer the information).

Do you get the error with any other document (even just a
blank document)? If so, you may have a corrupt printer
driver. You may want to reinstall your printer software
to make sure (check online first to see if your
manufacturer has anything updated).

Can you print from any other application? If not, you
have a Windows issue :S - that may necessitate a call to
Microsoft Windows support.

HTH!

Dave
 
D

D

Peggy tells me it turned out to be a printer problem; install the printer driver for a different printer to effect the repair. Why that would mess up Word is past me; makes more sense the printer driver would just return an error of some kind. Anyway, if anyone is looking to help Peggy, she tells me the problem is fixed. Thanks
 
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