error code 9102

[Tim]

Hi,

When I tried to save a template to the MS Project Server,
I have this message at the end of the Save process:
"An exception occured in the MS Project Server.
MS Project Server encountered a problem with this error
code: 9102. Please contact your system administrator."

What is the meaning of the error? Is there a place I
could go to decode the error code numbers?

Thank you in advance.

 

[Gary L. Chefetz [MVP]]

Tim:

It has no specific meaning although it does indicate an authentication issue
on the server. Start with your server's application event log. We'll need
the errors from there before we begin to guess.

 

[Tim]

Mr Chefetz:
Thank you for the reply. I went to the log viewer of the
Server, and this is the description:

Component: PDS
Line: 0
Error Number: 0x238e
Description: CSecurity.PopulateProjectViewTables3; 5 :
Invalid procedure call or argument.

There are other errors like:

Component: PjMsgHlr
File: C:\Proj10
\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 258
Error Number: 0x80070057
Description: Assert Detected. The error code was also
included.

Component: PjMsgHlr
File: C:\Proj10
\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1442
Error Number: 0x80070057
Description: Assert Detected. The error code was also
included.
___________________________________

Component: msxml3.dll
Description: The parameter is incorrect.

The first one with Error Number: 0x238e (9102 in dec), I
think is the one that is the first one to trigger the
others. Anyway, I have no clue to what was happening and
how to avoid it in the future. Please advise.

Regards.

 

[Gary L. Chefetz [MVP]]

Tim:

There's a strong likelihood that this is the result of data corruption,
however it's not possible for me to say for sure. How many projects do you
have in the database now?

 

[Guest]

I have currently 8 projects in the Server.
Whenever I saved a template to the Server, a series of 3
messages are generated in the Server Event Viewer. The
1st one is:

Component: PjMsgHlr
File: C:\Proj10
\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1442
Error Number: 0x80070057
Description: Assert Detected. The error code was also
included.
___________________________________

Component: msxml3.dll
Description: The parameter is incorrect.

The 2nd is:

Component: PjMsgHlr
File: C:\Proj10
\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 258
Error Number: 0x80070057
Description: Assert Detected. The error code was also
included.

The 3rd is:
Component: PDS
Line: 0
Error Number: 0x238e
Description: CSecurity.PopulateProjectViewTables3; 5 :
Invalid procedure call or argument.

Only the 3rd one is displayed thru MS Project Server.

Thanks.

 

[Gary L. Chefetz [MVP]]

In this case, I suggest rebuilding your database. In my experience, the
invalid procedure call or argument error almost always accompanies data
corruption.

 

[Tim]

I guess the SQL server has to be rebuilt. Could you give
me some advice on this?
Regards.

 

[Gary L. Chefetz [MVP]]

Tim:

I could give you more specific advice if I knew how you set things up, but
generally:

1. Save a Backup of your Enterprise Global
2. Use Build team from enterprise to add all your resources to a blank
project, copy any enterprise custom outline codes to local outline codes,
save the new resource file as an mpp
3. Open and save each project as an mpp
4. Run the setupdb.cmd file to recreate a blank database
5. Restore your backed up enterprise global
6. Import your resources
7. Import your projects
8. Recreate any custom views in Project Server

 

[Tim]

Thank you Gary, we all appreciate your help.
Regards.