Error: ".....doc uses a file type that is blocked from opening in this version

[amputeegolfer]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel The file sent to me seems to be a 97 to 2004 version. I cannot understand why there would be any difficulty in opening a previous version document of word in mac 2008. I have tried changing the .doc file to a .docx but it doesn't work. Hoping for some help, thanks.

 

[CyberTaz]

How are you "changing" the file if you can't open it? Simply altering the
extension does *not* change the file type & makes matters worse by
misinforming the program as to what type of file it actually is.

Make sure your installation of Office is fully updated (12.2.4), repair disk
permissions & restart.

If you still have a problem perhaps it isn't actually a Word 97-2004 file
after all. It could also be attributable to how the file was 'sent' to you.

 

[amputeegolfer]

thanks, 12.2.4 update was successful and restarted prior. the file was sent as.doc and appears ok. Anyway I just used text edit to get the text which is all that was needed. But I thought this problem should be fixed properly with Microsoft.

 

[Rob Schneider]

Frankly, I don't think there is a problem for Microsoft to fix. Word
2008 does read prior file versions. What's required are that the these
older files are in fact proper files. Just becuase they have a doc
extension does not make the file contents correct and useable. Could
have been made by anything and could have been corrupted during email
and disk to disk copies.


--rms

www.rmschneider.com

 

[alasdair denton]

Frankly I do...I can open these files with MS office on Windows and also using Pages but not on Office for Mac. So, frankly, you are wrong. Sorry!