Error downloading ntlworld email to Outlook Express

R

Rose

The host 'pop.ntlworld.com' could not be found. Please
verify that you have entered the server name correctly.
Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
11004, Error Number: 0x800CCC0D

I get the above message when I log onto Outlook Express.
I've already contacted ntlworld broadband to check that
everything is set up correctly and it is. The broadband
medic program keeps suggesting it resets stuff but this
knocks out accessing Yahoo! email on broadband. Before
ntlworld broadband reset my computer so that I didn't need
to resort to dial up to connect to Yahoo! it worked fine.

Spoken to them since. They suggested reinstalling OE. Done
this, it still doesn't work. So I have to go to webmail to
read ntlworld emails.

I can live with this but it was so much easier to get
ntlworld and hotmail through OE.

The other option is to contact helpline with the OEM but
last time I did that, I spent £20 in £1/minute phone calls
(to a call centre based in India) and they didn't resolve
the problem - an online friend in Oz did that for me! LOL

Any suggestions?

Thanks
 
M

Milly Staples [MVP - Outlook]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://insideoe.tomsterdam.com


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rose asked:

| The host 'pop.ntlworld.com' could not be found. Please
| verify that you have entered the server name correctly.
| Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
| Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
| 11004, Error Number: 0x800CCC0D
|
| I get the above message when I log onto Outlook Express.
| I've already contacted ntlworld broadband to check that
| everything is set up correctly and it is. The broadband
| medic program keeps suggesting it resets stuff but this
| knocks out accessing Yahoo! email on broadband. Before
| ntlworld broadband reset my computer so that I didn't need
| to resort to dial up to connect to Yahoo! it worked fine.
|
| Spoken to them since. They suggested reinstalling OE. Done
| this, it still doesn't work. So I have to go to webmail to
| read ntlworld emails.
|
| I can live with this but it was so much easier to get
| ntlworld and hotmail through OE.
|
| The other option is to contact helpline with the OEM but
| last time I did that, I spent £20 in £1/minute phone calls
| (to a call centre based in India) and they didn't resolve
| the problem - an online friend in Oz did that for me! LOL
|
| Any suggestions?
|
| Thanks
 
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