Error exiting Word

[Deej Hernandez]

I have Office 2007 running on a Dell laptop with Windows XP SP2 as the
operating system. Every time I exit Word I get the following error window:
Microsoft Office has encountered a problem and needs to close. It is not
encountering a problem , I am trying to close it. How do I stop this? It is
getting very annoying to be asked if I want to recover my work and send an
error report to Microsoft every single time I close the program.

 

[Terry Farrell]

That's a symptom of a Word Data Key corruption - usually because Word has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
fix that will do this for you.
http://support.microsoft.com/kb/940791 and press FixIt