Error in backing up .pst

J

Judith m

I have Outlook 2003 set up to automatically backup the .pst file
periodically. This has been working fine until the last few days. Now I am
getting this error message "Cannot copy Outlook: The process cannot access
the file because another process has locked a portion of the file."

I also tried a manual backup and recieved the same message.

What to do to correct this problem?
 
J

Judith m

It is. The backup function has been working fine for some time and just
started giving me the error.

David Webb said:
Make sure that Outlook is closed before backing up the pst file.

Judith m said:
I have Outlook 2003 set up to automatically backup the .pst file
periodically. This has been working fine until the last few days. Now I am
getting this error message "Cannot copy Outlook: The process cannot access
the file because another process has locked a portion of the file."

I also tried a manual backup and recieved the same message.

What to do to correct this problem?
Click to expand...
Click to expand...
 
R

Roady [MVP]

Maybe Outlook is closed but the outlook.exe process is still running and
thus still locking the pst-file.
See http://www.howto-outlook.com/faq/outlookdoesntclose.htm



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Judith m said:
It is. The backup function has been working fine for some time and just
started giving me the error.

David Webb said:
Make sure that Outlook is closed before backing up the pst file.

Judith m said:
I have Outlook 2003 set up to automatically backup the .pst file
periodically. This has been working fine until the last few days. Now
I am
getting this error message "Cannot copy Outlook: The process cannot
access
the file because another process has locked a portion of the file."

I also tried a manual backup and recieved the same message.

What to do to correct this problem?
Click to expand...
Click to expand...
Click to expand...
 
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