Error in Groove 2007 - Process ID 4784 - Thread ID 3712

[Jan-Erik at Hald]

I use Groove 2007 on a win XP pro PC. When i exit Groove (and sometimes else)
i get an error stating :

Groove Error
Ugyldig tilgang til minneområde

HRESULT: 0x800703e6
Process: GROOVE.EXE (ID: 4784 (0x000012b0))
Thread ID: 3712 (0x00000e80)
Date: 5.november 2007 09:49:58

I have to press the OK-button several times before it continues

Jan-Erik

 

[Markry@microsoft]

Jan-Erik - are you running XP SP2? Did you reboot your machine after
installing Groove?

 

[Jan-Erik at Hald]

I am running XP SP2 (and all updates done)

I have been running Groove for some time on this (and other machines) so i
can't remember if i rebooted after install. Normally i do it if i am asked to
do it.

Jan-Erik

 

[Gregg Johnston [MSFT]]

Jan,

What is the transalation of the error?

Gregg

 

[Jan-Erik at Hald]

Jan,

What is the transalation of the error?

Gregg

Invalid access to memory-area

 

[Gregg Johnston [MSFT]]

OK, so this would indicate a problem either with your account or with a
space. If you have your account on another machine with all of your spaces,
then you might want to consider removing the account from the computer that
is giving you the error, rebooting the computer, and then getting the account
back.
--
This posting is provided "AS IS" with no warranties, and confers no rights.

Jan,

What is the transalation of the error?

Gregg

Invalid access to memory-area

 

[MikeF]

I've opened a case with Groove Support on this very error. In my
situation, the error occurs randomly and is in an infinite loop until
you kill the Groove.exe process...here's what I was told by Groove
Support:

After looking over the data we have collected and the behavior you
have described for this issue we determined that this is a known issue
for which a fix will be available very soon. I will notify you as
soon as this fix is made public so that you can apply it to your
installations.