error message (0x800cccof)

[Clive B.]

I have suddenly started getting this message when first logging on and
sometimes during updates when permememntly connected via broadband?
The isp suggests the config is incorrect, but I can find nothing amiss??

 

[Jeff Stephenson [MSFT]]

I have suddenly started getting this message when first logging on and
sometimes during updates when permememntly connected via broadband?
The isp suggests the config is incorrect, but I can find nothing amiss??

If you have any anti-virus or anti-spam software scanning your incoming
mail, turn off that incoming scanning. In particular, if you have Norton
see
http://service1.symantec.com/support/sharedtech.nsf/docid/2002071214223706