error message 0x800CCCOF

D

DG

I'm using MSOutlook 2003; everytime I hit the "send/receive" button, I
receive emails but none are sent due to this error message "0x800CCOF". I
called my ISP (comcast) and they said it's a problem with software. I've
dissabled virus scanning of emails and still get the message.

I'm running Vista home basic and haven't had this problem in the past; even
with the current virus settings. I've downloaded the latest updates from
microsoft to no avail. I still get this error message.

I've seen what appears to be 3rd party software fixes and wonder if I should
go in that direction.

Any advice would be appreciated.

Thanks
 
J

JoAnn Paules

A quick Google search yielded this:

:: Getting 'error 0x800CCCOF'. the connection to the server was interrupted?

1. If you are using Firewalls or Norton internet security etc, please
disable them and try sending emails.

2. Follow these instructions:
a. At Tools menu, choose Account.
b. Choose Mail.
c. Click double to your Account.
d. Choose Servers.
e. Click My Server Requires Authentication.
f. Choose OK to complete.
Then try sending email.

3. Check this document for more reasons and solutions:
http://support.microsoft.com/?kbid=813514
 
P

Peter Foldes

Disabling email scanning will not correct this issue all the time. You need to uninstall your AV completely and the re-install it without the email scanning option. Norton ,MacAfee is notorious for this
 
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