Error Message - Assert Detected

G

Guest

I ahve received the following error on project server
error log, which we have never seen before

Error number - 0x80004005
Assert detected. The error code was also included.
View Creator.cpp

Also the same message for CnxCookie.cpp

The message is coming into the log at a rate of about 20
per second. We don't seem to be experiencing any problems
accessing the Project Server, but are having to clear the
error log rather regularly.

Anyone know what the message means, or what
viewcreator.cpp or cnxcookie.cpp are?
 
K

Kelvin Kirby

Hi Sally,

Is this a one time error or is it recurring again and again ?

This error can occur for a couple of reasons but the most likely is that
publishing actions are being taken without the proper authority in the
system, it can also occur due to a network error.

This is most likely because of additional security imposed by your network
setup. For example if users belong to conflicting workgroups with
conflicting permissions. You'll need to ask your system administrator to
check the permissions assigned to each user. This is not something
controlled within Project Server - its how users are setup on the network
itself and assigned permissions and access.

You don't say whether the errors occur for any specific user or for all
users but it could imply that the permissions on the ViewDrop folder have
changed somehow.
There are 4 settings that need to exist on the 'ViewDrop' folder in order to
allow XML files to be processed
1. Local Administrators - "Full Control"
2. System - "Full Control"
3. IIS Service Account (IUSER_<SERVERNAME>) - "Full Control"
4. Authenticated Users - "Full Control"

Sometimes the problem can be caused by server resource contention, so unless
you can identify a pattern, it may or may not be a concern. Are there XML
packages sitting in ViewDrop folder? If not, the transactions are
processing, but they might not be processing successfully on the first
attempt.

Regards

Kelvin Kirby
Senior Consultant
Technology Associates International
Microsoft Project Premier Partner
[email protected]
 
D

David Hans

Hi Sally,

from what you say below, it does sound like a recurring error. And I am
assuming that this is happening when you are republishing plans.

Do check out what Kelvin has suggested below. (Permissions and Network
traffic from in and out of the IIS box to SQL server.

I've seen these errors occur specifically when one particular XML file has
got stuck in the view drop folder, and as a consequence others are backing
up behind it that removing that one file will allow things to get moving
again. (Kelvin's last point)

without the full error logs it is not easy to fully diagnose this kind of
error. For example other assert detected issues (with very similar error
codes) can occur due to invalid email addresses.

David
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