Error Message cyclic redundancy check

[Bob]

I just started having this problem. When I go to send an email I get an error
message that says:

The file C:\Documents and Settings\owner\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst could not be accessed. Data error (cyclic
redundancy check).

How do I fix this?

 

[Pat Willener]

Close Outlook (use Task Manager to make sure it is not running anymore),
then run CHKDSK /F (or your operating system's equivalent).

If the error still occurs after then checkdisk operation, please post
back, together with your Windows version, Outlook version, and your C:
drive's file system (NTFS or FAT32).

 

[Bob]

Completely closed Outlook (checked task manager to make sure) and the problem
still persists. The system is NTSF. I can send emails with text only even in
html, but email with pictures get the previous error message. It also happens
when I try to save them as drafts. Thanks for your help.

 

[Bob]

Appearently I was wrong. I can get this error message with any type of email,
but I have been able to send one or two emails since this started happening.
If you don't already know I am running Outlook 2003. After getting this
message 2 or more times in one session my laptop will eventually go to a
completely dark screen and I then have to power down and do a cold reboot.

 

[Brian Tillman]

Appearently I was wrong. I can get this error message with any type
of email, but I have been able to send one or two emails since this
started happening. If you don't already know I am running Outlook
2003. After getting this message 2 or more times in one session my
laptop will eventually go to a completely dark screen and I then have
to power down and do a cold reboot.

A CRC error is indicative of a hard drive problem and has nothing to do with
any particular application. You could try alternately running CHKDSK and
SCANPST until both report no errors a couple of times, then try again. If I
were you, however, I'd just create a new PST and make it my delivery
location, copying from the old, damaged PST everything you can salvage.