Error on opening a file

[Sue]

When trying to open a word file I get a message saying an
illegal operation has occured and the program is shut down.
I notice that after when trying again there is a 'ghost'
copy of the file in the folder.
help

 

[TF]

Sue

See the following 2 FAQ for helping troubleshoot the problem and clear up
the mess of abandoned files:
http://www.gmayor.com/what_to_do_when_word_crashes.htm
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm



: When trying to open a word file I get a message saying an
: illegal operation has occured and the program is shut down.
: I notice that after when trying again there is a 'ghost'
: copy of the file in the folder.
: help