error opening .csv files

E

Eric Johnson

If I try to open a .csv in Excel 2000 I get an error saying the
converter isn't installed and it asks if I want to install it. If I
select yes then it says the converter can't be installed. If I select
no then the file opens up fine. So it appears to work fine so how do I
get it to quit asking if I want to install the converter?
 
D

Dave Peterson

Just guesses...

I'd close excel and try reregistering it:

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

If that didn't work, maybe:
open excel
Help|detect and repair.

And if that didn't work, maybe reinstalling excel would help.
 
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Eric Johnson

Thanks for the suggestions but none of them have worked. It's something
in the particular user's profile becuase if I login to the computer as
anybody else it functions fine. I performed the suggestions under their
login. I'm going to check with the user and see how they feel about
having their profile deleted and recreated.

Eric
 
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