Error sending Excel worksheet as an attachment

G

Gary

If anyone can give a hand in this that would be awesome.
One of our users in this office is unable to send and
Excel 2000 worksheet as an attachment when selecting
File > send to > Mail Recipient (as Attachment). She can
send to Mail Recipient just fine (in the body of the e-
mail)... and is she just right clicks the file and sends
to recipient it sends fine as an attachment... she only
can't send it this one way (as above).

She gets the Outlook error:

"The action could not be completed"

and when she clicks OK to that error she gets the Excel
error:

"General mail failure. Quit Microsoft Excel, restart the
mail system, and try again."

I found Microsofts Knowledge Base article on this (214384)
and it did not help.

I closed Outlook and re-opened it and it did not help.

Exchange mailbox size is OK.

This worked for her up until last week.


Any thoughts?
 
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