Error starting Groove 3.1

[Roy Kiesler]

After a successful installation of Groove 3.1, I get the following when I
start the program:

Component 'Dynamics' from
'groovedocument:///groovexss/c:%5cprogram%20files%5cgroove%20networks%5cgroove%5cdata%5cresources.xss/groovetelespacetemplate15.tpl' failed to initialize.
HRESULT: 0x80004005
Process: Groove.exe (ID: 9108 (0x00002394))
Thread ID: 9216 (0x00002400)
Date: August 16, 2006 4:11:40 PM PDT

As a result of the error:
The parameter is incorrect.

I then get an option to report the error, which redirects me to a webform,
and after posting it, I get a "thank you for your feedback, but we cannot
address individual reports" yada, yada...

Any ideas?

 

[Emily]

The issue most probably caused by one or more dll was unregistered or
corrupt during your Groove installation. So the uninstalling/reinstalling
Groove program should be the best and simplest way for resolving this problem.

Step 1: Run grooveclean.exe
=======
Log in the administrative account of Tim's computer. Run the groove clean
utility: Completely shut down Groove via the icon in the system tray and go
to C:\Program Files\Groove Networks\Groove\Bin. Double click on the
GrooveClean.exe. After the process complete, restart your computer.

Then please perform next step:

Step 2:
=======
Log back in the administrative account of Tim's computer. Uninstall Groove
from Add/Remove Programs. Reboot the computer. Open Windows Explorer and
check for the following folders, if they exist, please right click the
folders and rename them:

C:\Program Files\Groove Networks
C:\Documents and Settings\All Users\Application Data\Groove Networks
C:\Documents and Settings\%username%\Local Settings\Application Data\Groove
Networks

Note: You can add "_OLD" (without quotation marks) to the original folder
name as the renamed name.

Then please perform next step:

Step 3:
======
Click Start, Run and type regedit. Click OK. Look for the following registry
key:

HKEY_LOCAL MACHINE\SOFTWARE\Groove Networks

If this key is present, rename it. Exit the registry editor tool. Reboot the
computer.

Then please perform next step:

Step 4:
======
Log in the administrative account of Tim's computer, and reinstall Groove
3.1. If your company has your own Enterprise Management Server to manage
Groove Accounts, please contact your Groove Admin to send the installer to
you. If your Groove account is un-managed, please download the setup.exe file
from the following URL:

Full Install file link:
http://components.groove.net/Groove/DailyBuilds/latest/OCI/Setup.htm

Do not set up any account. Upon completion of the install, reboot and log
back in the administrative account. This will ensure that all dlls are
registered. When groove starts you should be prompted for an account
information. If you have the backup account file *.grv, select using the
existing Groove account and restore your old account with the archive account
file:

Please refer to the following article to restore the saved account and
download the data back:

Restore account:
http://docs.groove.net/htmldocs/gui...counts_account/accounts_account_restoring.htm

Downloading workspace data from another computer or workspace membe
http://docs.groove.net/htmldocs/gui...s_managing/spaces_managing_fetching_space.htm

Is this issue resolved?

 

[Roy Kiesler]

Thank you -- that did the trick!

--
Roy

The issue most probably caused by one or more dll was unregistered or
corrupt during your Groove installation. So the uninstalling/reinstalling
Groove program should be the best and simplest way for resolving this problem.

Step 1: Run grooveclean.exe
=======
Log in the administrative account of Tim's computer. Run the groove clean
utility: Completely shut down Groove via the icon in the system tray and go
to C:\Program Files\Groove Networks\Groove\Bin. Double click on the
GrooveClean.exe. After the process complete, restart your computer.

Then please perform next step:

Step 2:
=======
Log back in the administrative account of Tim's computer. Uninstall Groove
from Add/Remove Programs. Reboot the computer. Open Windows Explorer and
check for the following folders, if they exist, please right click the
folders and rename them:

C:\Program Files\Groove Networks
C:\Documents and Settings\All Users\Application Data\Groove Networks
C:\Documents and Settings\%username%\Local Settings\Application Data\Groove
Networks

Note: You can add "_OLD" (without quotation marks) to the original folder
name as the renamed name.

Then please perform next step:

Step 3:
======
Click Start, Run and type regedit. Click OK. Look for the following registry
key:

HKEY_LOCAL MACHINE\SOFTWARE\Groove Networks

If this key is present, rename it. Exit the registry editor tool. Reboot the
computer.

Then please perform next step:

Step 4:
======
Log in the administrative account of Tim's computer, and reinstall Groove
3.1. If your company has your own Enterprise Management Server to manage
Groove Accounts, please contact your Groove Admin to send the installer to
you. If your Groove account is un-managed, please download the setup.exe file
from the following URL:

Full Install file link:
http://components.groove.net/Groove/DailyBuilds/latest/OCI/Setup.htm

Do not set up any account. Upon completion of the install, reboot and log
back in the administrative account. This will ensure that all dlls are
registered. When groove starts you should be prompted for an account
information. If you have the backup account file *.grv, select using the
existing Groove account and restore your old account with the archive account
file:

Please refer to the following article to restore the saved account and
download the data back:

Restore account:
http://docs.groove.net/htmldocs/gui...counts_account/accounts_account_restoring.htm

Downloading workspace data from another computer or workspace member
http://docs.groove.net/htmldocs/gui...s_managing/spaces_managing_fetching_space.htm

Is this issue resolved?

After a successful installation of Groove 3.1, I get the following when I
start the program:

Component 'Dynamics' from
'groovedocument:///groovexss/c:%5cprogram%20files%5cgroove%20networks%5cgroove%5cdata%5cresources.xss/groovetelespacetemplate15.tpl' failed to initialize.
HRESULT: 0x80004005
Process: Groove.exe (ID: 9108 (0x00002394))
Thread ID: 9216 (0x00002400)
Date: August 16, 2006 4:11:40 PM PDT

As a result of the error:
The parameter is incorrect.

I then get an option to report the error, which redirects me to a webform,
and after posting it, I get a "thank you for your feedback, but we cannot
address individual reports" yada, yada...

Any ideas?