Error upgrading from Office 2003 to Office 2007

[Luca]

Hi.
I'm upgrading PCs from Office 2003 to Office 2007. So I created by "Office
Customization Tool" an MSP file to configure and deploy Office 2007
automatically.
The upgrade works fine but I get an error on some machines.
By checking installation log file under user temp folder, I see this:

MSI(TERMINATE): '(null)'
Error: Failed to install product: C:\MSOCache\All
Users\{90120000-006E-0410-0000-0000000FF1CE}-C\OfficeMUI.msi ErrorCode:
1603(0x643).
Rolling back chain
08/28/2007 14:51:23 Rolling back package: OfficeMUI.it-it
There appears to be no rollback work to do for package: OfficeMUI.it-it
path: C:\MSOCache\All
Users\{90120000-006E-0410-0000-0000000FF1CE}-C\OfficeMUI.msi
Stopping running ose

So I'm seeing the problem is on Officemui.msi package...isn't if ?!? Infact
if I try to launch that package separately I get an error.
I tried also to remove manually Office 2007 installation files and registry
settings by following steps written on Microsoft KB928218 and tried to
re-install Office 2007 but I get the same error.

Thank you.

Bye, Luca

 

[Peter Foldes]

How many computers are you trying to install to. Checked your MSP file. Why not deploy via GPO

 

[Luca]

Hi Peter.
I'm sorry but I think that if I tried your solution I got the same error.
However I found the solution to my problem:

delete the file "Rgstrtn.lck" under "%allusersprofile%\Application
Data\Microsoft Help" folder....it worked.

Thank you Peter.

Bye, Luca

 

[Peter Foldes]

Glad it worked out for you