Error when navigating OL2007

[Tom Ventouris]

When navigating in Day View I get "MS Outlook encountered a problem and needs
to close....". This also happens occasionally in Week and Month View
navigation.

No particular date, sometimes goes ahead a month or a day before the error
message.

Any suggestions?

 

[Milly Staples [MVP - Outlook]]

Have you run Office Diagnostics?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Ventouris asked:

| When navigating in Day View I get "MS Outlook encountered a problem
| and needs to close....". This also happens occasionally in Week and
| Month View navigation.
|
| No particular date, sometimes goes ahead a month or a day before the
| error message.
|
| Any suggestions?

 

[Tom Ventouris]

Yes, no problems were found with the diagnostics.

 

[Milly Staples [MVP - Outlook]]

How about scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

Yes, no problems were found with the diagnostics.

 

[Tom Ventouris]

Thank you.

Windows "cannot find this command"

How about scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

Yes, no problems were found with the diagnostics.

Have you run Office Diagnostics?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Ventouris asked:

| When navigating in Day View I get "MS Outlook encountered a problem
| and needs to close....". This also happens occasionally in Week and
| Month View navigation.
|
| No particular date, sometimes goes ahead a month or a day before the
| error message.
|
| Any suggestions?

 

[Milly Staples [MVP - Outlook]]

How are you looking for scanpst.exe? It comes up almost immediately in any windows search.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Ventouris asked:

| Thank you.
|
| Windows "cannot find this command"
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| message || Yes, no problems were found with the diagnostics.
||
||
|| "Milly Staples [MVP - Outlook]" wrote:
||
||| Have you run Office Diagnostics?
|||
||| --Â
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, Tom Ventouris asked:
|||
|||| When navigating in Day View I get "MS Outlook encountered a problem
|||| and needs to close....". This also happens occasionally in Week and
|||| Month View navigation.
||||
|||| No particular date, sometimes goes ahead a month or a day before
|||| the error message.
||||
|||| Any suggestions?

 

[Diane Poremsky]

did you try opening outlook with the cleanviews switch?
http://www.outlook-tips.net/beginner/switches.htm

 

[Tom Ventouris]

I have found the file, but it does not recognise my Outlook Data File. The OL
Data File was created using OL2003 before I upgraded to 2007.

Are you aware of an update of scanpst.exe? I am running on Windows XP Pro
with MS Office 2007 Enterprise?

Thanks for all your help.

 

[Tom Ventouris]

Thank you, Diane.
This was easy enough and it solved the problem, (/cleanviews).