Event ID 34 and 35

J

jason

Found a bunch of older posts but no current ones. I'm running XP with
BootCamp on a MacBook Pro, but considering how many threads I've found
that's not the problem. Yet none of the solutions worked.

To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine if
the store is in the crawl scope (error=0x8001010d)

As resolutions I have installed Windows Desktop Search 4.0. I rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.

Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...

Any ideas?
 
D

Diane Poremsky [MVP]

J

jason

what type of email account do you have configured?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
newsreader to msnews.microsoft.com.


Found a bunch of older posts but no current ones. I'm running XP with
BootCamp on a MacBook Pro, but considering how many threads I've found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.
Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?

Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client
 
D

Diane Poremsky [MVP]

Was the server recently restored? If so, delete the OST on the VM.

If you have antivirus running, make sure its not scanning the index on the
VM.
Did you ever run a registry cleaner? Those can delete reg keys that are
needed. If you did, try office diagnostics to repair.

It's really not necessary to run scanpst when you see the data file
message - the alert lets you know it's repairing it. The problem is caused
by outlook not closing cleanly.




--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jason said:
what type of email account do you have configured?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.


Found a bunch of older posts but no current ones. I'm running XP with
BootCamp on a MacBook Pro, but considering how many threads I've found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.
Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?

Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client
 
J

jason

Was the server recently restored? If so, delete the OST on the VM.

If you have antivirus running, make sure its not scanning the index on the
VM.
Did you ever run a registry cleaner? Those can delete reg keys that are
needed. If you did, try office diagnostics to repair.

It's really not necessary to run scanpst when you see the data file
message - the alert lets you know it's repairing it. The problem is caused
by outlook not closing cleanly.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
newsreader to msnews.microsoft.com.


what type of email account do you have configured?
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.

Found a bunch of older posts but no current ones. I'm running XP with
BootCamp on a MacBook Pro, but considering how many threads I've found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.
Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?
Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client

No, server hasn't been restored in months and this client is the only
one generating the errors. Actually just using AVG Free 8 but
disabled Email Scanner anyway. Ran the Office Diag Repair which I
didn't expect to do much and it didn't. I deleted some reg keys
related to Windows Desktop Search to restart the indexing but I have
not used a cleaner yet. Is there one you recommend? You think that's
the direction to go with this?

The alert was telling me it was repairing it but after hours of
trying, never did...
 
D

Diane Poremsky [MVP]

No, do not use a registry cleaner. They are evil and tend to break things.

Have you deleted the OST so outlook can make a new one?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jason said:
Was the server recently restored? If so, delete the OST on the VM.

If you have antivirus running, make sure its not scanning the index on
the
VM.
Did you ever run a registry cleaner? Those can delete reg keys that are
needed. If you did, try office diagnostics to repair.

It's really not necessary to run scanpst when you see the data file
message - the alert lets you know it's repairing it. The problem is
caused
by outlook not closing cleanly.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.


what type of email account do you have configured?
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.
Found a bunch of older posts but no current ones. I'm running XP
with
BootCamp on a MacBook Pro, but considering how many threads I've
found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine
if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I
rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.
Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?
Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client

No, server hasn't been restored in months and this client is the only
one generating the errors. Actually just using AVG Free 8 but
disabled Email Scanner anyway. Ran the Office Diag Repair which I
didn't expect to do much and it didn't. I deleted some reg keys
related to Windows Desktop Search to restart the indexing but I have
not used a cleaner yet. Is there one you recommend? You think that's
the direction to go with this?

The alert was telling me it was repairing it but after hours of
trying, never did...
 
J

jason

No, do not use a registry cleaner. They are evil and tend to break things.

Have you deleted the OST so outlook can make a new one?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your
newsreader to msnews.microsoft.com.


Was the server recently restored? If so, delete the OST on the VM.
If you have antivirus running, make sure its not scanning the index on
the
VM.
Did you ever run a registry cleaner? Those can delete reg keys that are
needed. If you did, try office diagnostics to repair.
It's really not necessary to run scanpst when you see the data file
message - the alert lets you know it's repairing it. The problem is
caused
by outlook not closing cleanly.
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.

what type of email account do you have configured?
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.

Found a bunch of older posts but no current ones. I'm running XP
with
BootCamp on a MacBook Pro, but considering how many threads I've
found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID: 34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to determine
if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I
rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to actually
fix it.
Incidentally when I start Outlook I've also received a "a data file
did not close properly last time". I used the Scanpst in the Office
12 folder to fix that. Every time I changed the indexing to try to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?
Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client
No, server hasn't been restored in months and this client is the only
one generating the errors. Actually just using AVG Free 8 but
disabled Email Scanner anyway. Ran the Office Diag Repair which I
didn't expect to do much and it didn't. I deleted some reg keys
related to Windows Desktop Search to restart the indexing but I have
not used a cleaner yet. Is there one you recommend? You think that's
the direction to go with this?
The alert was telling me it was repairing it but after hours of
trying, never did...

That's what I thought. You think the OST is causing the 34 and 35
errors? The user has it back until tomorrow...
 
D

Diane Poremsky [MVP]

I believe the ost is related to the errors.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jason said:
No, do not use a registry cleaner. They are evil and tend to break
things.

Have you deleted the OST so outlook can make a new one?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.


Was the server recently restored? If so, delete the OST on the VM.
If you have antivirus running, make sure its not scanning the index on
the
VM.
Did you ever run a registry cleaner? Those can delete reg keys that
are
needed. If you did, try office diagnostics to repair.
It's really not necessary to run scanpst when you see the data file
message - the alert lets you know it's repairing it. The problem is
caused
by outlook not closing cleanly.
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.
On Aug 4, 7:08 pm, "Diane Poremsky [MVP]" <[email protected]>
wrote:
what type of email account do you have configured?
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
You can access this newsgroup by
visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor
point your
newsreader to msnews.microsoft.com.
Found a bunch of older posts but no current ones. I'm running XP
with
BootCamp on a MacBook Pro, but considering how many threads I've
found
that's not the problem. Yet none of the solutions worked.
To reiterate the problem, every time Outlook opens an Event ID:
34
Description: Failed to get the Crawl Scope Manager with
error=0x800101od and Event ID: 35 Description: Failed to
determine
if
the store is in the crawl scope (error=0x8001010d)
As resolutions I have installed Windows Desktop Search 4.0. I
rebuilt
the index, and did a reg edit I found on another post in
microsoft.public.outlook and I've removed KB952142 and 947801. I
unfortunately don't have KB946963, which others removed to
actually
fix it.
Incidentally when I start Outlook I've also received a "a data
file
did not close properly last time". I used the Scanpst in the
Office
12 folder to fix that. Every time I changed the indexing to try
to
fix the 34 and 35's, I had to re-run Scanpst and fix it again...
Any ideas?
Exchange, on Exchange 2008 Server. And running Office 2007, I think
SP1, on client
No, server hasn't been restored in months and this client is the only
one generating the errors. Actually just using AVG Free 8 but
disabled Email Scanner anyway. Ran the Office Diag Repair which I
didn't expect to do much and it didn't. I deleted some reg keys
related to Windows Desktop Search to restart the indexing but I have
not used a cleaner yet. Is there one you recommend? You think that's
the direction to go with this?
The alert was telling me it was repairing it but after hours of
trying, never did...

That's what I thought. You think the OST is causing the 34 and 35
errors? The user has it back until tomorrow...
 
J

Jerry

I'm having the exact same problem. Removing the OST doesn't help. I used the
Mail control panel to turn off cached mode and then turned it back on, and
that didn't help either.
 
J

Jerry

Nope, the exchange server wasn't restored recently. I was able to get Outlook
to open after removing my profile via the Mail control panel. After I opened
Outlook, I was then prompted to create a new profile. I lost a few settings,
but at least everything is working now.
 

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