Event ID 5000 when installing office 2007 on TSE

[lumitron324]

When i try to install my open license office 2007 profession on our windows
2003 terminal server i get an error. The event viewer shows the event ID 5000:

The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x; 2;
x; x; x; NIL; NIL; NIL.

One more information: The server is english language and the office is
german language. I hope this is not the reason for the error.

Of course i install as administrator, i dont use any antivirus software, im
logged on directly local, i have installed all updates , ...


Can anyone help to solve this problem?

 

[Bob Buckland ?:-\)]

Hi lumitron324,

Office 2007 is 'language neutral' so the issue shouldn't be from the language mix. You may want to review the procedure for using a
volume licensed Office edition on MS Office Terminal Server in the Office 2007 Resource Kit at
http://technet.microsoft.com/en-us/library/cc179072(TechNet.10).aspx

==========
When i try to install my open license office 2007 profession on our windows
2003 terminal server i get an error. The event viewer shows the event ID 5000:

The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x; 2;
x; x; x; NIL; NIL; NIL.

One more information: The server is english language and the office is
german language. I hope this is not the reason for the error.

Of course i install as administrator, i dont use any antivirus software, im
logged on directly local, i have installed all updates , ...


Can anyone help to solve this problem?>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[lumitron324]

Your help couldnt solve my problem. I did everything like they wrote.

 

[ISS_Jon]

I have the exact same error when trying to install office 2007 onto our TS.
Windows Server 2003 R2.

I do not even get to a place to enter the license key... it blows up and
says, do you want to send a report to MS.

 

[ISS_Jon]

I found the answer and solved it...

I used the alternate method and had to add to registry keys.

http://support.microsoft.com/kb/927476

Good Luck....