Every new email - Outlook reinstall? Error 1394?

F

Frank Hughes

XP Pro SP1, Win2003, Office 2003 Pro SP1 via Assigned Computer Policy in
GPO.

We had a working Office 2003 Pro admin point for months. We setup a new
package to rollout SP1 per MS directions. We simply added a policy pointing
to the new installation. Upon the first few end-user logins, all seemed to
work as designed.

Then all hell broke loose.

Some users started having problems attaching Word documents (Word only, all
others work) to Outlook outgoing messages. It would throw error 1394
"Invalid characters exist in Application Data".

Other users have a very different, yet huge problem. With each new incoming
email message, Office reinstalls itself via the admin point (successfully)
and asks the user to reboot. You can hit 'No' and continue to work, but
each time it creates a new instance of Outlook.exe in services. Sooner or
later you'll crash and *hopefully* not kill your profile.

Contacted MS Critical Support already...not having much luck...thought I'd
check the real-world for help.

Any help is appreciated. TIA.

Frank Hughes
BellSolutions.net
 
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