Every other Fax fail


J

Joe Blogs

Hi,

Whenever I send out a fax created in word - to a number of customers,
every other fax fails and I get the error message: "This number cannot
be dialed at present".

Any ideas why?

I am using XP sp2, Office 2003.

the format of my fax numbers is +44 (XXXX) XXXXXX

JB
 
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R

Russ Valentine [MVP-Outlook]

The fax software you are using and the precise steps you are using would be
pre-requisites here.
 
J

Joe Blogs

Hi Russ,

I create a fax document in Word 2003, I then use Microsoft Fax to
Print-Fax the document. I have a list of contacts in Outlook 2003
that I select from the send fax wizard. I select the "Address Book.."
to select the people that I want to send the fax to, around 50+
people. the format of the fax number in outlook is +44 (XXXX) XXXXXX.

When I send the faxes the first one goes fine the next one fails but
the next in the queue goes fine and so on? I have tried to put a delay
in the dialing rules but this does not work.

JB
 
R

Russ Valentine [MVP-Outlook]

By Microsoft Fax I assume you mean Windows XP Fax. I've heard others report
the same thing. It's important to remember that Windows XP Fax was designed
only for the occasional sending of a single fax. You would need full
featured, third party fax software to do what you want.
The only way to troubleshoot this further would be to set up fax logging.
Even if we did, I'm not sure Microsoft would offer us any solutions.
 
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R

Russ Valentine [MVP-Outlook]

Afraid not. I barely have time to keep up the Microsoft Fax products. I've
had good luck with the Internet Fax Services that Office 2003
offers--especially if you think you may be doing away with your analog modem
in the future.
 
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