Excel '08 Crashes Abt 1 out of 5 Times When I Select Data in Graphs

[Subicezero]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When I right click and "select data" in graphs on Excel 2008, the program crashes about one out of every 5 times.

The error log is:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-11-03 14:39:18 -0800
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.3.080930
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.1.3.080930
Crashed Module Offset: 0x0017936c
Blame Module Name: Microsoft Excel
Blame Module Version: 12.1.3.080930
Blame Module Offset: 0x0017936c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x0017a36c in __mh_execute_header + 0x0017936C (Microsoft Excel + 0x0017936c)
# 2 0x0017d367 in __mh_execute_header + 0x0017C367 (Microsoft Excel + 0x0017c367)
# 3 0x00612e28 in __mh_execute_header + 0x00611E28 (Microsoft Excel + 0x00611e28)
# 4 0x00612ecd in __mh_execute_header + 0x00611ECD (Microsoft Excel + 0x00611ecd)
# 5 0x00612ff4 in __mh_execute_header + 0x00611FF4 (Microsoft Excel + 0x00611ff4)
# 6 0x01a7014f in _MsoFCreateToolbarSet + 0x00000D5F (MicrosoftOffice + 0x0033d14f)
# 7 0x01a7045a in _MsoFCreateToolbarSet + 0x0000106A (MicrosoftOffice + 0x0033d45a)
# 8 0x014eb84f in _McpFCreateControl + 0x00000829 (MicrosoftComponentPlugin + 0x0008a84f)
# 9 0x014eca07 in _McpFCreateControl + 0x000019E1 (MicrosoftComponentPlugin + 0x0008ba07)
# 10 0x014eb6ff in _McpFCreateControl + 0x000006D9 (MicrosoftComponentPlugin + 0x0008a6ff)
# 11 0x01531647 in _McpCreateControlContainer + 0x00003F25 (MicrosoftComponentPlugin + 0x000d0647)
# 12 0x015aae6c in _McpGetTBWindow + 0x00000664 (MicrosoftComponentPlugin + 0x00149e6c)
# 13 0x015c4f9c in _McpCursorSet + 0x000038BA (MicrosoftComponentPlugin + 0x00163f9c)
# 14 0x015c50ab in _McpCursorSet + 0x000039C9 (MicrosoftComponentPlugin + 0x001640ab)
# 15 0x01a6ad17 in _MsoFCreateControl + 0x0000DFAD (MicrosoftOffice + 0x00337d17)
# 16 0x006064a2 in __mh_execute_header + 0x006054A2 (Microsoft Excel + 0x006054a2)
# 17 0x000573df in __mh_execute_header + 0x000563DF (Microsoft Excel + 0x000563df)
# 18 0x000fea52 in __mh_execute_header + 0x000FDA52 (Microsoft Excel + 0x000fda52)
# 19 0x0028125c in __mh_execute_header + 0x0028025C (Microsoft Excel + 0x0028025c)
# 20 0x000524c9 in __mh_execute_header + 0x000514C9 (Microsoft Excel + 0x000514c9)
# 21 0x0030b157 in __mh_execute_header + 0x0030A157 (Microsoft Excel + 0x0030a157)
# 22 0x000fe84b in __mh_execute_header + 0x000FD84B (Microsoft Excel + 0x000fd84b)
# 23 0x00605b4c in __mh_execute_header + 0x00604B4C (Microsoft Excel + 0x00604b4c)
# 24 0x00c4418f in __mh_execute_header + 0x00C4318F (Microsoft Excel + 0x00c4318f)
# 25 0x00c441d6 in __mh_execute_header + 0x00C431D6 (Microsoft Excel + 0x00c431d6)
# 26 0x01b0392b in _SetSubDlgExtraSize + 0x00000C39 (MicrosoftOffice + 0x003d092b)
# 27 0x01aed64c in _SetFdlgOfHdlgCur + 0x000005BA (MicrosoftOffice + 0x003ba64c)
# 28 0x01affbfb in _SetTmcTxs + 0x00003DF9 (MicrosoftOffice + 0x003ccbfb)
# 29 0x01afc56d in _SetTmcTxs + 0x0000076B (MicrosoftOffice + 0x003c956d)
# 30 0x01af4cc3 in _FIsOfficeDlg + 0x000006A3 (MicrosoftOffice + 0x003c1cc3)
# 31 0x01af321b in _HcabFromDlg + 0x00000807 (MicrosoftOffice + 0x003c021b)
# 32 0x01af44f5 in _TmcDoDlgDli + 0x000000C5 (MicrosoftOffice + 0x003c14f5)
# 33 0x006056b6 in __mh_execute_header + 0x006046B6 (Microsoft Excel + 0x006046b6)
# 34 0x006573e5 in __mh_execute_header + 0x006563E5 (Microsoft Excel + 0x006563e5)
# 35 0x00c44165 in __mh_execute_header + 0x00C43165 (Microsoft Excel + 0x00c43165)
# 36 0x00c441d6 in __mh_execute_header + 0x00C431D6 (Microsoft Excel + 0x00c431d6)
# 37 0x00604f75 in __mh_execute_header + 0x00603F75 (Microsoft Excel + 0x00603f75)
# 38 0x00654b89 in __mh_execute_header + 0x00653B89 (Microsoft Excel + 0x00653b89)
# 39 0x00c4313a in __mh_execute_header +

 

[Pat McMillan]

Is there any chance you could send us a file that leads to this crash and
the entire log from the Microsoft Error Reporting window? We have seen
several reports of this and want to get to the bottom of it.

Thanks,

Pat

 

[Subicezero]

Hi,
I can send both a file and error log.
To where do I send?

John ([email protected])

Is there any chance you could send us a file that leads to this crash
and the entire log from the Microsoft Error Reporting window? We have
seen several reports of this and want to get to the bottom of it.





Thanks,





Pat

Version: 2008 > Operating System: Mac OS X 10.5 (Leopard) > Processor:

Intel > > When I right click and "select data" in graphs on Excel 2008,
the program > crashes about one out of every 5 times. > > The error log
is: > > Microsoft Error Reporting log version: 2.0 > > Error Signature:

Exception: EXC_BAD_ACCESS > Date/Time: 2008-11-03 14:39:18 -0800 > Application

Name: Microsoft Excel > Application Bundle ID: com.microsoft.Excel > Application
Signature: XCEL > Application Version: 12.1.3.080930 > Crashed Module
Name: Microsoft Excel > Crashed Module Version: 12.1.3.080930 > Crashed
Module Offset: 0x0017936c > Blame Module Name: Microsoft Excel > Blame
Module Version: 12.1.3.080930 > Blame Module Offset: 0x0017936c > Application
LCID: 1033 > Extra app info: Reg=en Loc=0x0409 > > Thread 0 crashed: >

# 1 0x0017a36c in __mh_execute_header + 0x0017936C (Microsoft Excel

+ > 0x0017936c) > # 2 0x0017d367 in __mh_execute_header + 0x0017C367 (Microsoft
Excel + > 0x0017c367) > # 3 0x00612e28 in __mh_execute_header + 0x00611E28
(Microsoft Excel + > 0x00611e28) > # 4 0x00612ecd in __mh_execute_header
+ 0x00611ECD (Microsoft Excel + > 0x00611ecd) > # 5 0x00612ff4 in __mh_execute_header
+ 0x00611FF4 (Microsoft Excel + > 0x00611ff4) > # 6 0x01a7014f in _MsoFCreateToolbarSet
+ 0x00000D5F (MicrosoftOffice + > 0x0033d14f) > # 7 0x01a7045a in _MsoFCreateToolbarSet
+ 0x0000106A (MicrosoftOffice + > 0x0033d45a) > # 8 0x014eb84f in _McpFCreateControl
+ 0x00000829 (MicrosoftComponentPlugin + > 0x0008a84f) > # 9 0x014eca07
in _McpFCreateControl + 0x000019E1 (MicrosoftComponentPlugin + > 0x0008ba07)

# 10 0x014eb6ff in _McpFCreateControl + 0x000006D9 (MicrosoftComponentPlugin

+ > 0x0008a6ff) > # 11 0x01531647 in _McpCreateControlContainer + 0x00003F25

(MicrosoftComponentPlugin + 0x000d0647) > # 12 0x015aae6c in _McpGetTBWindow

+ 0x00000664 (MicrosoftComponentPlugin + > 0x00149e6c) > # 13 0x015c4f9c
in _McpCursorSet + 0x000038BA (MicrosoftComponentPlugin + > 0x00163f9c)

# 14 0x015c50ab in _McpCursorSet + 0x000039C9 (MicrosoftComponentPlugin

+ > 0x001640ab) > # 15 0x01a6ad17 in _MsoFCreateControl + 0x0000DFAD (MicrosoftOffice
+ > 0x00337d17) > # 16 0x006064a2 in __mh_execute_header + 0x006054A2
(Microsoft Excel + > 0x006054a2) > # 17 0x000573df in __mh_execute_header
+ 0x000563DF (Microsoft Excel + > 0x000563df) > # 18 0x000fea52 in __mh_execute_header
+ 0x000FDA52 (Microsoft Excel + > 0x000fda52) > # 19 0x0028125c in __mh_execute_header
+ 0x0028025C (Microsoft Excel + > 0x0028025c) > # 20 0x000524c9 in __mh_execute_header
+ 0x000514C9 (Microsoft Excel + > 0x000514c9) > # 21 0x0030b157 in __mh_execute_header
+ 0x0030A157 (Microsoft Excel + > 0x0030a157) > # 22 0x000fe84b in __mh_execute_header
+ 0x000FD84B (Microsoft Excel + > 0x000fd84b) > # 23 0x00605b4c in __mh_execute_header
+ 0x00604B4C (Microsoft Excel + > 0x00604b4c) > # 24 0x00c4418f in __mh_execute_header
+ 0x00C4318F (Microsoft Excel + > 0x00c4318f) > # 25 0x00c441d6 in __mh_execute_header
+ 0x00C431D6 (Microsoft Excel + > 0x00c431d6) > # 26 0x01b0392b in _SetSubDlgExtraSize
+ 0x00000C39 (MicrosoftOffice + > 0x003d092b) > # 27 0x01aed64c in _SetFdlgOfHdlgCur
+ 0x000005BA (MicrosoftOffice + > 0x003ba64c) > # 28 0x01affbfb in _SetTmcTxs
+ 0x00003DF9 (MicrosoftOffice + 0x003ccbfb) > # 29 0x01afc56d in _SetTmcTxs
+ 0x0000076B (MicrosoftOffice + 0x003c956d) > # 30 0x01af4cc3 in _FIsOfficeDlg
+ 0x000006A3 (MicrosoftOffice + 0x003c1cc3) > # 31 0x01af321b in _HcabFromDlg
+ 0x00000807 (MicrosoftOffice + 0x003c021b) > # 32 0x01af44f5 in _TmcDoDlgDli
+ 0x000000C5 (MicrosoftOffice + 0x003c14f5) > # 33 0x006056b6 in __mh_execute_header
+ 0x006046B6 (Microsoft Excel + > 0x006046b6) > # 34 0x006573e5 in __mh_execute_header
+ 0x006563E5 (Microsoft Excel + > 0x006563e5) > # 35 0x00c44165 in __mh_execute_header
+ 0x00C43165 (Microsoft Excel + > 0x00c43165) > # 36 0x00c441d6 in __mh_execute_header
+ 0x00C431D6 (Microsoft Excel + > 0x00c431d6) > # 37 0x00604f75 in __mh_execute_header
+ 0x00603F75 (Microsoft Excel + > 0x00603f75) > # 38 0x00654b89 in __mh_execute_header
+ 0x00653B89 (Microsoft Excel + > 0x00653b89) > # 39 0x00c4313a in __mh_execute_header
+





-- Pat McMillan Macintosh Business Unit Microsoft Corp. This posting is
provided �AS IS� with no warranties, and confers no rights.

 

[Pat McMillan]

Sorry for the delay. Please send directly to me: (e-mail address removed).

Thanks,

Pat

 

[Rosie]

I had exactly the same problem today, and for the first time. I repaired disk permissions but that had no effect on the problem.

So I thought the culprit might be one of the fonts I'd installed late last night. I knew I had installed the fonts in the Library on my hard disk (and not in my user profile Library), so I deleted the fonts on my hard disk Library, replacing them with the good ones from my user Library.

And this fixed the problem. Hope it helps you too.